Product Innovation Catalyst - Software
Product Innovation Catalyst - Software
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Job Description
Innovation Catalyst Software
Overview
Fluke is seeking an Innovation Catalyst to coach and facilitate cross-functional teams including Product Managers Designers Engineers and other Catalysts in ideating exploring and validating new software solutions our customers love to use. The Catalyst role is key to Flukes innovation process ensuring new concepts meet customer needs are aligned with Flukes business objectives and are validated through rigorous iterative prototyping and testing.
Key Responsibilities
- Collaborate with cross-functional teams to identify innovation opportunities for Fluke.
- Voice of the Customer (VOC): Lead immersive customer research including interviews field visits (Gemba) and observational studies to uncover high-value problems and unmet needs.
- Prototype Validation: Rapidly develop and test solution prototypes with target users to validate desirability usability and product-market fit.
- Research Instrument Design: Create discussion guides test plans and other research tools to support qualitative and quantitative studies.
- Synthesis & Insight Generation: Analyze research findings to generate actionable insights and guide prototype development. Present findings to cross-functional teams and senior leadership.
- Innovation Coaching: Serve as a coach and facilitator for early-stage innovation teams assisting them through Flukes Growth Accelerator and Dream processes.
- Performance Tracking: Monitor and report on innovation KPIs funnel health and project progress using innovation dashboards. Track and manage impact metrics including number of ideas that progress to implementationTV1TV2and median opportunity size.
- Continuous Improvement: Continually seek feedback to adjust and improve Flukes front-end processes.
Required Skills
- Facilitation and coaching
- Strategic planning
- Market research
- Concept development
- Solution prototyping
- Solution validation
- Analysis
- Experience with LLMs such as ChatGPT Claude or Gemini
- Writing prompts for specific AI outcomes
- Leadership
- Relationship building
- Teamwork
- Lateral and creative thinking
- Problem-solving
- Adaptability
Preferred Attributes
- Energetic and creative problem solver with a passion for innovation
- Comfortable with ambiguity and rapid iteration
- Curious empathetic and deeply customer focused
- Familiarity with Lean Startup and Design Thinking
Qualifications
- 7 years of experience in product innovation customer research or software and firmware validationBA3
- Proven track record of turning customer insights into validated product concepts
- Expertise in qualitative and quantitative research methods including VOC JTBD and usability testing
- Strong facilitation and coaching skills; able to lead cross-functional teams through ambiguity
- Experience with iterative prototyping and software development processes
- Excellent communication and storytelling skills; able to synthesize complex data into compelling narratives
- Bachelors degree in human-centered design engineering science psychology or related field; advanced degree or MBA preferred
Employment Type
Full-Time
