ServiceNow Requirements Specialist/Engineer
ServiceNow Requirements Specialist/Engineer
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
This position will support our O&M / Sustainment agile development program by overseeing the agile requirements development and management including defining customers mission and problem needs. The candidate for this position is responsible for leading the requirements gathering process and ensuring that solutions are aligned with customers mission needs and the ServiceNow platform.
Clearance: Must be U.S. Citizen to be eligible for DoD Secret security clearance.
Core Work Hours: 7am - 4pm (EST) Monday Friday except Government Holidays
Primary Responsibilities include:
- Facilitate coordinate and engage with customer mission and product owners to identify define and create respective use cases to generate the requirements and acceptance criteria needed for the user stories. Work closely with stakeholders to define requirements document them and translate them into technical solutions and supporting acceptance criteria.
- Demonstrate ServiceNow configuration knowledge (e.g. user / group catalog items workflow etc.) on various technical meetings with the customers and program team to derive identification and define clear use cases leading to development of epics themes and technical requirements and acceptance criteria.
- Develop and update the Software Requirements Document with detailed technical and functional specifications for each user story requirements.
- Assist with scope definition and level of effort estimation working with Solutions Architect and SCRUM Master.
Qualifications:
- 4 years of ServiceNow platform and configuration knowledge and experiences.
- Excellent oral and written communication skills teamwork and customer engagement experience.
- Requirements development and management in an Agile Environment including sprint planning managementbacklog grooming and user story development.
- 4 years of experience working as Requirements Specialist supporting an Agile Development Program - ServiceNow agile development domain is a must.
- Strong knowledge of ServiceNow configurations Best Practices and ongoing knowledge of latest ServiceNow features.
- Active ServiceNow CSA Certification
Our Company Overview
Business Computers Management Consulting Group LLC (BCMC) is a small business specializing in Information Technology (IT) Cybersecurity Information Assurance (IA) SOA Big Data Management Program Management and more for Federal State and Local agencies. We possess highly skilled engineers providing innovative solutions backed by strong past performances. We are ISO 9001:2015 ISO 27001::2018 and CMMI L3 certified and registered promising highest quality and services to all of our clients.
Benefits
Extremely competitive salary
95% employer paid for employee medical dental & vision coverages
100% employer paid for employee life STD & LTD disability coverages
401k with company match and profit sharing
Flexible Spending Account (FSA) for dependent & health care
11standard holidays & 3 weeks of annual leave
Required Experience:
Manager
Employment Type
Full-Time
