Field Service Tech (North London)
Field Service Tech (North London)
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Job Description
Gaming:
Welcome to the world of land-based gaming. At Light & Wonder its all about the games and our Gaming team builds cutting-edge technology products and content for the most iconic casinos and operators across the globe.
Position Summary
Gaming:
Welcome to the world of land-based gaming. At Light & Wonder its all about the games and our Gaming team builds cutting-edge technology products and content for the most iconic casinos and operators across the globe.
Position Summary
Field Service Technician Greater London
Salary:shift allowance benefits
Location: N AL MK LU HP SG EN WD & IG
Hours: 40 per week rolling 5 days out of 7
About Us
At Light & Wonder its all about the games. Our Gaming team delivers cutting-edge technology products and content to some of the most iconic casinos and operators worldwide.
Were looking for several Field Service Technicians to join our team covering the N AL MK LU HP SG EN WD and IG postcodes as well as the wider Greater London area.
This role is ideal for:
Experienced technicians with a background in IT electronics or engineering who want to apply their skills in a dynamic customer-facing role.
Seasoned delivery drivers or other field-based professionals who are great with customers comfortable travelling between sites and want to take the next step into a technical career. (Full training provided).
If you enjoy fixing things have a genuine interest in technology and like the independence of working on the road this could be the perfect fit.
Key Responsibilities
Install service and repair betting and gaming terminals.
Ensure new shop installations are completed to the highest standards.
Carry out preventive maintenance and respond to service calls.
Coordinate and supervise the removal of equipment when .
Maintain strong customer relationships providing clear operating instructions and updates.
Log service visits incidents and customer feedback accurately.
What youll bring
A passion for technology and the willingness to learn.
Strong customer service and confident communication skills.
Good time management and ability to meet targets.
A full UK driving licence.
Previous technical experience is an advantage but not essential well provide training and support.
What we offer
Discretionary Annual performance bonus
Up to 8% employer pension contributions
Private medical insurance (option to add dependents)
Life Assurance
Employee Assistance Programme (EAP)
Paid leave for:
Your birthday or another special occasion
Volunteering/charitable projects
Prioritising your mental health & wellbeing
Access to voluntary benefits (dental critical illness cover discount portal and more)
Company van phone tablet tools and training provided
Ongoing training career development and clear progression opportunities
You may have experience as a:
Field Service Technician Field Engineer IT Support Maintenance Engineer Electronics Engineer Electrical Engineer Installation Engineer Technical Support IT Trainer Customer Engineer.
Or you may be looking to transition from a customer-facing field role (such as delivery driving) into a long-term technical career.
Qualifications
Qualifications
- A passion for technology and the desire and ability to learn new systems
- Strong customer service skills
- Clear and confident communication skills
- Good time keeping and the ability to work to targets
- A full UK driving license
- Applicants with little experience but relevant qualifications may also be considered
- Previous experience working within a technical role would be preferable ideally within the gaming / electronics field or IT sector
You may have experience of the following: Field Service Technician Field Engineer Electronics Field Service Engineer IT Support Electronics Engineer Maintenance Engineer Electrical Engineer Technical Support Installation Engineer IT Trainer Field Service Customer Engineer.
What we can offer you!
- Annual performance bonus
- Up to 8% employer pension contributions
- Private medical insurance for you and the ability to add dependents
- Employee Assistance Programme
- Life Assurance
- Paid leave to prioritise your mental health & wellbeing
- Paid leave to work on charitable projects
- Paid leave to celebrate your birthday or another special occasion
- Access to voluntary benefits like dental insurance critical Illness cover discount portal and more
- Training support and career development
Qualifications
Qualifications
- A passion for technology and the desire and ability to learn new systems
- Strong customer service skills
- Clear and confident communication skills
- Good time keeping and the ability to work to targets
- A full UK driving license
- Applicants with little experience but relevant qualifications may also be considered
- Previous experience working within a technical role would be preferable ideally within the gaming / electronics field or IT sector
You may have experience of the following: Field Service Technician Field Engineer Electronics Field Service Engineer IT Support Electronics Engineer Maintenance Engineer Electrical Engineer Technical Support Installation Engineer IT Trainer Field Service Customer Engineer.
What we can offer you!
- Annual performance bonus
- Up to 8% employer pension contributions
- Private medical insurance for you and the ability to add dependents
- Employee Assistance Programme
- Life Assurance
- Paid leave to prioritise your mental health & wellbeing
- Paid leave to work on charitable projects
- Paid leave to celebrate your birthday or another special occasion
- Access to voluntary benefits like dental insurance critical Illness cover discount portal and more
- Training support and career development
Employment Type
Full-Time
