IT Support Engineer- Desktop/Breakfix
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Job Location:
Rakaia - New Zealand
Monthly Salary:
Not Disclosed
Posted on:
30-08-2025
Vacancies:
1 Vacancy
Job Summary
Greeting!
We areEILGlobal a company providing managed IT services in Asia Pacific and EMEA across various technologies such as desktops Servers networks anddatacentretechnologies. We are headquartered in Adelaide Australia and have clients and offices across Asia Pacific & EMEA locations. Currently we arelookingforEngineersforonsite support services in New Zealand to assist our clients on a fulltime and dispatch basis
Key Responsibilities:
Perform break-fix support for desktops laptops (Windows/macOS) iMacs and POS devices.
Diagnose and replace faulty hardware components: HDD RAM motherboard screen keyboard fan power supply etc.
Provide support for software installations OS configuration and minor troubleshooting.
Install configure and troubleshoot POS terminals receipt printers barcode scanners and card readers.
Reimage systems using deployment tools or bootable media.
Log all activities time and part usage in the ticketing system.
Coordinate with L2/L3 teams for escalations or specialized tasks.
Travel to client sites for onsite support within the assigned region.
Ensure SLA compliance and customer satisfaction for each ticket.
Maintain inventory of spare parts and tools.
IfinterestedkindlysharethefollowingdetailsalongwithyourupdatedCV:
Contact#:
Email:
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CurrentSalary:
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Thanks
Preethi Sampath
Project Coordinator
Key Skills
- Mac Os
- Active Directory
- Desktop Support
- Computer Networking
- Mobile Devices
- Windows
- Remote Access Software
- SCCM
- Help Desk
- Operating Systems
- Remedy
- Troubleshooting
About Company
We are EIL Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA locations. EIL ... View more
