drjobs German Customer Support in Greece

German Customer Support in Greece

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1 Vacancy
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Job Location drjobs

Patras - Greece

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Shape the Future of Customer Support Start Your Journey in Greece!

Are you passionate about helping people and delivering exceptional service This is your chance to grow your career in a dynamic and international environment all while living in the beautiful and culturally rich country of Greece.

Role Overview:

As a Customer Support Specialist youll act as the primary contact for users through multiple communication channels. From solving account or payment issues to answering product-related questions youll ensure customers enjoy a smooth and satisfying experience every time.

Key Responsibilities:

  • Respond quickly and professionally to customers via chat and email

  • Troubleshoot login difficulties account queries and service requests

  • Provide clear empathetic and effective solutions

  • Uphold service quality and customer satisfaction standards in every interaction

  • Accurately log and track all support cases

  • Work closely with your teammates to enhance processes and improve overall support delivery

Requirements:

  • Fluent in German (C2 level)
  • Fluent in English (B2 level)
  • EU Citizenship or Greek Residency Card
  • 0-1 year of experience in customer support
  • Strong leadership analytical and communication skills
  • Eagerness to learn and grow

Why Join Us:

  • Competitive Salary: We offer attractive compensation that reflects your skills and experience recognizing and rewarding your contributions
  • Performance Bonus: Be rewarded for your hard work with a performance bonus based on your achievements and results
  • Health and Life Insurance: Benefit from comprehensive coverage to support your well-being.
  • Remote Work: Enjoy the flexibility of working from home

  • Relocation Package: Receive support if relocating to ensure a smooth transition

Ready to take on this exciting opportunity Apply today and lets connect!

Employment Type

Full Time

Company Industry

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