Team Leader
Team Leader
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Job Description
Perform department tasks including one or more of the following:
Oversee the work of the division/team staff and manage the daily work volume including any service agreements with customers or business partners
Assists Supervisor with monitoring team performance; provide prompt objective coaching and counseling; apprise supervisor of successes and concerns; provide input for performance evaluations
Assists Supervisor with monitoring of personnel moves within the Optical lab
Assist in overseeing the department staff to ensure quality timeliness and accuracy meet line of business standards
Assists in the coordination of staff in the event of a natural disaster; keeping up to date on all safety and evacuation procedures
Coordinates with other units/departments to facilitate special requests change in processes and resolution of work flow/production issues
Ensure all department processes and performance standards are documented accurately; develop and maintain department procedure manuals; train division/team employees on current or revised unit processes and procedures
Research and resolve issues related to internal performance of the department
Assist cooperate and communicate with appropriate departments to resolve workflow issues
Develop and monitor schedules for primary areas of responsibility for assigned staff
Shuts down DVI when applicable
Keeps up to date on all safety and evacuation procedure
Acts as point of contact for escalated customer or business partner issues; respond to inquiries according to established procedures while meeting business standards of operational excellence and client satisfaction
Support department and strategic initiatives by meeting target goals and objectives set by management
Participates and offers input in the hiring and interview process for open positions within the Division
Job Specifications
Typically has the following skills or abilities:
Two to four years of experience in applicable functional area
Demonstrated knowledge skills and ability to perform the functions of all Optical Technician jobs
Excellent verbal communication skills
Ability to speak in group situations and discussions toward resolving issues
Clearly and concisely communicate project issues and status
Demonstrated ability to handle multiple projects while meeting department timelines
Proficient with word processing and spreadsheet applications
Working Conditions
The working environment is generally favorable lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise dust etc.
The above information on this description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job grade.
Hours: 7AM - 3:30PM
#LI-OPTICS
Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits please click here.
Salary Ranges: $17.85 - $28.88VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age gender race color religion sex national origin disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act and any other similar laws.
Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.
We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters.Click hereto learn about our application process and what to watch for regarding false job opportunities.
As a regular part of doing businessVSPVision (VSP)collects many different types ofpersonal information including protected health information about ouraudiences includingmembers doctorsclients brokers business partnersandemployees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.
Employment Type
Full-Time
