Payment Cards Manager
Payment Cards Manager
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Job Description
Our exclusive partner a forward-looking E-Money and Payment Services provider licensed and regulated in the EU is redefining the way financial services are delivered. With a strong focus on customer-centric solutions and cutting-edge technology they offer both consumer wallets and corporate accounts that are seamless secure and future-ready.
They are now seeking a Cards Manager to take ownership of the cards product proposition. This role will play a key part in shaping managing and enhancing the lifecycle of card products ensuring operational excellence regulatory compliance and market competitiveness.
Key Responsibilities
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Lead the end-to-end lifecycle of card products from development and launch to optimisation and eventual retirement.
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Oversee day-to-day operations for card issuance activation and usage while ensuring card management systems are fully functional and updated.
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Collaborate with payment networks (Visa Mastercard) processing vendors and internal teams to guarantee smooth delivery and service.
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Monitor product performance analyse trends and recommend enhancements to strengthen customer value and business growth.
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Ensure compliance with PSD2 AML/CFT PCI DSS and other local/international regulations.
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Manage vendor relationships negotiate service agreements and oversee new card designs upgrades or functionality improvements.
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Lead and support projects related to new product launches or system enhancements working closely with IT compliance and operations teams.
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Provide internal training support and resources (guides FAQs troubleshooting) to ensure teams can effectively assist customers.
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Deliver regular reports to senior management with actionable insights on usage performance and customer satisfaction.
Requirements
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Bachelors degree in Business Administration Banking & Finance or a related field.
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Minimum 5 years experience in financial services with solid exposure to card issuing (mandatory).
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Strong understanding of card management systems payment processing and regulatory frameworks.
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Proven ability to analyse data identify trends and deliver strategic recommendations.
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Excellent communication skills for effective collaboration with vendors teams and customers.
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Strong attention to detail with a focus on accuracy compliance and operational excellence.
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In-depth knowledge of the payments ecosystem including card networks interchange and payment gateways.
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A proactive hands-on professional who can work independently while thriving in a collaborative environment.
Employment Type
Full Time
