Development and Database Manager

Job Summary: The Development and Database Manager will operate across three key teams within the Stewardship Department ( Fund Development Grants and Volunteers) to provide comprehensive support in planning coordination data management and narrative generation. This position emphasizes cross-department collaboration ensuring consistency and cohesion in messaging processes and documentation while maintaining a strong focus on stewardship.

Responsibilities and Duties:

• Track and report on monetary donations donor pledges invoices and payments.
• Track and report on non-monetary/in-kind donations.
• Accurately enter and maintain all donation data in the donor database.
• Generate timely acknowledgment letters and tax receipts (within one week) for both monetary and in-kind donors.

• Develop project plans to support initiatives across Fund Development Volunteers and Grants teams.
• Coordinate outgoing messaging to ensure consistency across donor volunteer and grantor communications.
• Oversee printing and mailing of donor volunteer and grantor correspondence leveraging tools like a letter folder and printer.
• Liaise with the Communications team to align social media and campaign messaging.
• Facilitate website updates and special campaign form creation. Database Management and Data Analysis:
• Collect and aggregate data from Fund Development Volunteers and Grants teams for integration into unified platforms.
• Analyze donor volunteer and grant data to provide actionable insights and develop reports for leadership and team use.
• Research and recommend database enhancements to improve functionality and efficiency.
• Train team members on database capabilities and provide ongoing support and troubleshooting.

• Manage the Brilliant Builders monthly donor program including database tracking acknowledgment processes and messaging integration.
• Assist with executing fundraising campaigns such as Rocket Challenge Back2School and Giving Tuesday.

• Draft funding proposals impact reports newsletters and donor communications.
• Develop compelling Brilliant Stories to support donor engagement grant writing and campaigns.
• Create presentations spreadsheets and documents as needed

• Document and streamline processes across Fund Development Volunteers and Grants teams updating the Stewardship Team Handbook.
• Oversee the integration and alignment of grant volunteer and donor interactions and communications.
• Collaborate on strategies to enhance team efficiency and cross-departmental alignment.

• Conduct donor research competitive analyses and software evaluations.
• Provide technical support for CRM systems including software training and troubleshooting.
• Ensure compliance with financial measures for third-party platform receivables.
• Conduct special research projects as needed including donor research competitive analysis software evaluation and workflow comparisons.
• Document processes and workflows across all three teams to create a Stewardship Team Handbook.
  • This includes:
    • Ensuring continuity during staffing changes by providing clear guidance for redistributing responsibilities.
    • Best practices policies and style guides.
    • Tasks workflows roles and responsibilities.

• Strong project management and organizational skills.
• Expertise in data aggregation reporting and CRM platforms (e.g. Salesforce).
• Excellent written and verbal communication skills.
• Ability to analyze trends and provide actionable insights.
• Proficiency in process documentation and workflow development.
• Technical proficiency in database systems and ability to train users effectively.
• Familiarity with donor stewardship and fundraising principles.

• Degree in a related field; experience with nonprofit fundraising preferred
• Experience with donor database management and data entry (Bloomerang preferred)
• Proficient with Google Drive (including Sheets Docs Slides) and Mailchimp
• Ability to create/analyze fundraising reports and research funders
• Extremely detail-oriented and organized with superior grammar and proofreading skills
• Excellent written and verbal communication skills
• Ability to multitask and prioritize
• Can work cooperatively with different personalities and individuals of diverse racial/economic/cultural backgrounds
• This position may require evening and/or weekend work
• Local travel required reliable transportation needed

• Ability to work cooperatively with individuals of diverse racial/economic/cultural backgrounds
• Must be able to to lift and move at least 25 pounds
• This position may require evening and/or weekend work