Prudentials purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured for our people customers and partners. We provide a platform for our people to do their best work and make an impact to the business and we support our peoples career ambitions. We pledge to make Prudential a place where you can Connect Grow and Succeed.
To lead and/or participate in non-financial & operational risk management activities across a portfolio of Local Business Units (LBUs) and Head Office in line with the expectations set by the Group Risk Committee and Group Risk Framework. To drive innovate and implement a robust non-financial & operational risk management framework (incl. methodology policies and standards) across the Group.
Role Responsibilities:
- Lead drive and manage the Groups non-financial & operational risk management methodology / framework (incl. risk taxonomy control library and risk appetite) policies and standards by ideating and implementing forward-thinking and innovative approaches to risk management. Maintain awareness of best practices in the industry for non-financial & operational risk management.
- Thorough understanding of non-financial & operational risk environment for a portfolio of LBUs. Coordinate the Group-wide Risks and Controls Self Assessment activities. Oversee and maintain a dynamic Risks and Controls Assessment process together with independent challenge for a portfolio of LBUs.
- Detailed review and provide valuable insights on internal operational risk incidents (incl. risk appetite events) for a portfolio of LBUs. Ensure investigations are appropriately completed root causes are identified gaps / issues are mitigated and actions are comprehensive with tracking to implementation.
- Support the Group-wide delivery of the annual non-financial & operational risk capital assessment (i.e. Scenario Analysis).
- Provide ad hoc support to Head Office and Local Business Units to advance non-financial risk management skills and risk awareness. Where necessary conduct operational risk training (incl. practices processes and systems / tools).
- Lead and drive non-financial & operational risk management projects when required in pursuit of the Groups / departments strategic goals.
Role Requirements:
- Bachelor / Masters Degree with relevant professional qualifications.
- Strong stakeholder management skills with a collaborative approach and ability to command the trust and buy-in of senior stakeholders. Ideally having existing relationship management responsibilities with senior stakeholders in the current role. Proven negotiation and influencing skills.
- Operational / non-financial risk and internal control professional with strong financial services knowledge preferably in insurance.
- Strong written and verbal communication skills including presentation and facilitation capabilities.
- Strong management ability and a demonstrable track record of commercial / delivery success. Results-orientated.
- Strong conceptual and strategic thinker with the ability and vision to see the big picture.
- Flexible skill set across multiple non-financial risk disciplines.
- Experience in change and transformation with demonstrated flexibility and agility.
- Intimate knowledge of the application and components of a strong non-financial risk framework.
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex race age ethnic origin educational social and cultural background marital status pregnancy and maternity religion or belief disability or part-time / fixed-term work or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
Required Experience:
Manager