Assistant Care Coordinator/Scheduler
Assistant Care Coordinator/Scheduler
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Job Description
Lewes DE
Griswold Home Care is a progressive stable company with 35 years of experience in delivering care at home.
The Assistant Care Coordinator/Scheduler is directly responsible for scheduling the home visits for the caregivers and assisting with the coordination of care. The Assistant Care Coordinator/Scheduler will maintain client relationships by assuring the skills of the caregiver match the needs of the client.
Benefits include Health Dental and Vision insurance Vacation Paid Time Off and matching 401 K. The Assistant Care Coordinator/Scheduler role drives the direction of the organization and assures quality of the service provided.
Responsibilities
- Conduct telephone intakes with new or potential clients
- Coordinate all scheduling activities including replacement and substitute caregivers
- Work with Care Coordinator to resolve client family and caregiver differences
- Maintain files to meet department standards
- Monday through Friday 8am to 4pm with occasional on call
Qualifications
- Three years of scheduling experience in a home careenvironment.
- Articulate with strong verbal and written skills
- Organized and detail oriented: good documentation skills
Required Experience:
IC
Employment Type
Full-Time
