drjobs Information Technology Specialist

Information Technology Specialist

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1 Vacancy
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Job Location drjobs

Houston - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Details

MCA - Katy West - Houston TX
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Full Time
Bachelors Degree
None
Day
Other Positions

Description

Us Heart and Vascular is in need of an IT Specialist to join our team in Houston TX.

Responsibilities:

  • Builds troubleshoots and maintains workstations software and other equipment.
  • Direct end-user phone and desktop support.
  • Travel to Houston office locations to assist end-users and perform desktop support.
  • Logs documents and manages I.T. trouble tickets.
  • Assists end-users with all I.T. issues to final resolution.
  • Maintains a high rate of customer satisfaction.
  • Escalates and communicates highly critical issues as appropriate.
  • Demonstrates excellent communication technical and analysis skills.
  • Maintains high professional standards and participates as a team player.
  • Takes physician after-hours support calls in rotation.
  • Must be able to be at work on-site during regularly scheduled work hours.

Requirements:

  • 1-5 years previous Helpdesk Support experience.
  • Excellent verbal and written communication skills.
  • Professional presence/appearance.
  • Excellent customer service skills
  • Solid analytical ability to troubleshoot and resolve problems quickly.
  • Candidates with industry certifications preferred.
  • Candidates with bachelors or associate degrees preferred.
  • Must have a Valid Texas Drivers License.
  • Ability to meet physical demands of the job which include but are not limited to standing bending pushing pulling lifting transporting supplies or equipment walking for extended periods of time and occasionally lifting pushing pulling and carrying items which may weigh up to 50 pounds.

About Houston TX:

Houston offers a unique blend of affordability career opportunities and cultural diversity making it an attractive place to live. With no state income tax a lower cost of living than many major cities and a strong job marketespecially in energy healthcare and technologyresidents enjoy financial advantages. The citys world-class dining thriving arts scene professional sports teams and year-round warm weather add to its appeal. Plus Houstons diverse communities and welcoming atmosphere make it easy to feel at home whether youre a young professional a family or a retiree.


Required Experience:

Unclear Seniority

Employment Type

Full-Time

Company Industry

About Company

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