Practice Manager - Internal Medicine
Practice Manager - Internal Medicine
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Job Description
About Our Company
Were a physician-led patient-centric network committed to simplifying health care and bringing a more connected kind of care.
Our primary multispecialty and urgent care providers serve millions of patients in traditional practices patients homes and virtually through VillageMD and our operating companies Village Medical Village Medical at Home Summit Health CityMD and Starling Physicians.
When you join our team you become part of a compassionate community of people who work hard every day to make health care better for are innovating value-based care and leveraging integrated applications population insights and staffing expertise to ensure all patients have access to high-quality connected care services that provide better outcomes at a reduced total cost of care.
Please Note: We will only contact candidates regarding your applications from one of the following domains: @ @ @ @ @ @ or @.
Job Description
Starling Physicians is seeking a Practice Manager to lead our Internal & Family Medicine department. Department sites include Cromwell Newington Farmington and Southington.
Responsible for creating and maintaining efficient and profitable daily operations of one or more smaller medical practices and/or sites including oversight of Clinical Operations Human Resource and Financial functions such as hiring supervision scheduling staff billing and administration. Will perform other necessary functions within the department(s) as needed.
COMPANY INFORMATION:
We are Connecticuts leading multispecialty group. We are proud of our renowned medical providers wide range of specialties coordinated approach to care and strong focus on building enduring relationships with our patients.
Our company name is inspired by starling birds that majestically travel as a single cohesive unit in amazing formations and patterns with a collective spirit. Like the starlings our organization takes a unified approach to patient care. We work together across all specialties to provide exceptional care delivered in a personalized and coordinated manner.
Key Accountabilities
Financial
- Oversees the deposit of daily receivables.
- Oversees the preparation and monitoring of annual/monthly department budget expenses.
- Reviews all financial reporting tools and identifies revenue enhancement opportunities expense reduction opportunities makes necessary changes and/or reviews trends with providers in department(s).
- Complete and submit proformas for capital equipment once need is determined.
- Oversee RVU status for MDs
Personnel
- Supervises advanced practitioners if applicable and office staff.
- Oversees onboarding and training of new employees and providers
- Screens resumes interviews prospective hires and recommends candidates for employment.
- Coordinates personnel assignments and duties and recommends changes as needed.
- Evaluates staff performance and coordinates annual review/salary increase with corporate office.
- Approves time cards and forwards time allocation to corporate office if applicable.
- Reviews and approves requests for Paid Time Off and obtains determines need for float staff to cover staffing gaps.
- Organizes regular meetings for staff sets agenda records minutes and hold staff accountable for the information.
- Enforces all company policies coordinates any necessary corrective actions with Human Resources.
- Responsible for ensuring any new provider to the department(s) is appropriately onboarded by following organizational protocol.
Equipment and Supplies
- Recommends and discusses with Director of Operations any requests for new equipment.
- Supervises any repairs/maintenance of existing equipment
- Works with Starling IT to ensure efficient uninterrupted electronic processes are in place and outdated equipment is refreshed.
- Coordinates ordering supplies with the corporate office.
- Maintains supply records.
Liaison with Corporate Administration
- Meets regularly with physician(s) to discuss operational practice issues. Provides agenda and records minutes.
- Meets with team leads every other week
- Communicates with corporate office all management concerns.
- Attends and participates in regularly scheduled Practice Managers meeting.
- May provide leadership for peer group in areas of expertise or interest i.e. OSHA staff training on a new system implementing a new policy or process.
- May be responsible for organizational projects when asked by Administration.
Electronic Health Records and Practice Management Systems
- Proficient in using the EPIC application to most effectively manage clinical operations and represent providers needs.
- Establish and coordinate provider and patient schedules including on-call schedules schedule changes.
- Supports EHR Department and responsible to ensure providers are trained on all upgrades to systems and new systems.
Accounts Receivable
- Reviews monthly reports of Accounts Receivable physicians billing totals and practice statistics and provides key metrics to providers.
- Reviews all delinquent accounts monthly.
- Supervises all debit and credit adjustments for patient accounts with billing staff.
Audit Controls
- Reviews and supervise internal systems for handling cash and all receipts.
- Monitors quality assurance controls and meet with physicians regarding audits for medical records.
Office Facilities
- Interacts with building management and responsible for maintaining a clean and safe environment in department(s).
- Responsible for ensuring staff adhere to Starling safety standards in the department setting.
Other
- Attends appropriate seminars to further relevant knowledge and resources.
- Works effectively within the organization by cost-effective utilization of resources within own control to help ensure overall profitability.
- Assesses patient complaints and other related customer service issues and responds/refers appropriately.
- Maintains strict confidentiality.
- Adheres to OSHA regulations.
- Performs other duties as requested.
Relationships (Reports to Supervises)
- Reports to the Service Line Director
About Our Commitment
Total Rewards at VillageMD
Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMDs benefit platform includes Medical Dental Life Disability Vision FSA coverages and a 401k savings plan.
Equal Opportunity Employer
Our Companyprovides equal employment opportunities (EEO) to all employees and applicants for employment without regard to and does not discriminate on the basis of race color religion creed gender/sex sexual orientation gender identity and expression (including transgender status) national origin ancestry citizenship status age disability genetic information marital status pregnancy military status veteran status or any other characteristic protected by applicable federal state and local laws.
Safety Disclaimer
OurCompanycares about the safety of our employees and Companydoes not use chat rooms for job searches or Companywill never request personal information via informal chat platforms or unsecure Companywill never ask for money or an exchange of money banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at selectOur Companylocations during regular business hours only. For information on job scams visit file a complaint at
Employment Type
Full-Time
Key Skills
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