Community Health Services Program Manager
Community Health Services Program Manager
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Job Description
Department: Community Health Services
Job Status: Full Time
FLSA Status: Exempt
Reports To: Community Health Services Director
Grade/Level: Salaried
Amount of Travel Required: 10%
Job Type: Regular
Positions Supervised: Service Coordinators Home Visitors and Public Health Nurses
Work Schedule: 8 am - 4 pm M-F with one-hour unpaid lunch. Work hours days and times will vary based on work requirements and/or emergencies.
POSITION SUMMARY:
Planning oversight and review of one or more of the Help Me Grow Home Visiting Early Intervention Nurse Family Partnership Family Connects Communicable Disease HIV and Complex Medical Help programs.
ESSENTIAL FUNCTIONS:
Reasonable Accommodations Statement
To accomplish this job successfully an individual must be able to perform with or without reasonable accommodation each essential function satisfactorily. Reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions.
- Timely regular and consistent attendance.
- Project a positive and professional image. Provide respectful customer service to external and internal clients.
- Preparation of proposals and grant applications and performance of responsible professional and administrative work in researching identifying developing and responding to public and private grant opportunities.
- Provide program information in a positive manner within the agency and the public either through formal training or informal communication; distribute pamphlets brochures and booklets to the public; and utilize various types of communication to convey program information.
- Assist in budget grant and contract preparation; monitor budget and make recommendations during the budget process. Oversee program budget to assure compliance with state audit requirements. Provide assistance with billing approval.
- Maintain program compliance and ensure appropriate service delivery.
- Review the quality and quantity of service coordinators home visitors and/ or Public Health Nurses activities by accompanying them as required by the program including approved parenting education curriculum and screenings as indicated in the family plan. Ensure that service coordinators home visitors and/ or Public Health Nurses work is completed as prescribed by the program and health district policies and procedures. Review records and reports to ensure timelines are met.
- Supervise & manage personnel including implementing a performance improvement plan as needed and according to agency policy.
- Utilize appropriate methods for interacting effectively and professionally with people of all ages and from diverse cultural socioeconomic educational racial and ethnic backgrounds sexual orientations lifestyles and physical abilities.
- Use quality improvement (QI) and performance management (PM) processes and/or techniques to improve program effectiveness and services including but not limited to creating implementing and evaluating performance standards and identifying implementing and assessing QI processes.
- Responsibilities include other duties as assigned including but not limited to Accreditation requirements and responding to emergency events.
PREFERRED QUALIFICATIONS:
Education:
Bachelors Degree (four-year college or technical school) Required Field of Study: Early Childhood and/or a field related to working with pregnant women infants/toddlers individuals/families with disabilities; Nursing; Nutrition/ Dietetics.
Masters Degree Preferred Field of Study: In Early Childhood and/or a field related to working with pregnant women infants/families with disabilities; Nursing; Healthcare Management/ Administration; Public Health.
Experience:
Bachelors degree with three (3) years experience with one year of supervisory experience required.
3 plus years of relevant experience serving children and families.
Masters Degree may be considered in lieu of experience and supervisory experience.
Computer Skills:
Microsoft Office required.
License & Certifications:
Registered Nurse
Must obtain/ retain one or multiple of the following:
- Family Connects Supervisor Credential
- Nurse Family Partnership Supervisor Credential
Must possess and maintain a valid drivers license.
Other Requirements:
National Incident Management Systems (NIMS)/Incident Command System (ICS) 100200 and 700.a certification must be obtained within six months of hire. NIMS/ICS 200 400 and 800.B to be obtained within 12 months of hire.
COMPETENCIES/KNOWLEDGE-SKILLS-ABILITIES (KSAs):
A. Public Health Tier:2 Program Management and Supervisory Responsibilities
B. Organizational Competencies
All GCPH employees are expected to adhere to the mission of: Prevent disease Promote health and wellness in Greene County and Protect the quality of our addition all GCPH employees are expected to meet specified competencies in the following areas:
- Dependability: Demonstrates reliability and trustworthiness and being consistent in performance or behavior.
- Judgement: Ability to apply critical thinking adapt to change and make evidence-based decisions or form opinions while maintaining ethical performance.
- Communication: Communicate in a respectful manner both written and orally in person and through electronic means with linguistic and cultural proficiency.
- Customer Satisfaction: Ensure the health and safety of our community within my abilities and resources and treat our many diverse customers with thoughtful listening and respect.
- Quality: Establish and maintain organizational capacity and resources to support continuous quality improvement.
- Community Partnership Skills: Works collaboratively with and through groups of people affiliated by special interest geographic proximity or similar situation to address issues affecting the well-being of our community
- Data Analytics and Assessment Skills: Ability to identify collect and evaluate data as it affects the health of our community or population.
C. Manager/Supervisor/Executive Level Competencies
- People Development: Develops and equips employees with skills knowledge and capabilities to attain personal and organizational goals.
- Service Delivery: Understanding of public health business and effectively applying it to community engagement.
- Performance Management: Practice Use performance data to improve the publics health by establishing effective and efficient processes which align with programmatic priorities with organizational goals strategies and our mission.
- Decisions: Exhibits decision making in a fair and equitable way. Decisions are made in a timely manner within the areas of assigned responsibility.
- Leadership: Ability to influence and mobile organizations or communities to effective tackle complex challenges in Public Health.
D. Job Specific Competencies
Descriptions of each competency can be found at:
2021 Core Competencies for Public Health Professionals
- Data Analytics and Assessment Skills: (1.1T2 1.2T2 1.3T2 1.4T2 1.5T2 1.6T2 1.7T2 1.8T2)
- Policy Development and Program Planning Skills: (2.1T2 2.2T2 2.3T2 2.4T2 2.5T2 2.6T2 2.7T2)
- Communication Skills: (3.1T2 3.2T2 3.3T2 3.4T2)
- Community Partnership Skills: (5.1T2 5.2T2 5.3T2 5.4T2 5.5T2)
- Public Health Sciences Skills: (6.1T2 6.2T2 6.3T2 6.4T2)
- Management and Finance Skills: (7.1T2 7.2T2 7.3T2 7.4T2 7.5T2 7.6T2 7.7T2 7.8T2 7.9T2 7.10T2 7.11T2 7.12T2 7.13T2)
- Leadership and Systems Thinking Skills: (8.1T2 8.2T2 8.3T2 8.4T2 8.5T2 8.6T2 8.7T2 8.8T2)
E. Other Job Specific Requirements
- A solid understanding of or experience in supervising diverse staff with humility as well as providing support to staff in stressful work environments
- Knowledge of infant and child development and parent-child attachment
- Experience with family services that embraces the concepts of family-centered and strength-based service provision
- Knowledge of parent-infant health and dynamics of child abuse and neglect
- Experience in home visiting with a strong background in early childhood prevention services
- Willingness to engage in reflective practice
- Infant mental health endorsement preferred
- Experience with Reflective Practice
PHYSICAL DEMANDS
N (Not Applicable) - Activity is not applicable to this position.
O (Occasionally) - Position requires this activity up to 33% of the time (0 - 2.5 hrs./day)
F (Frequently) - Position requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs./day)
C (Constantly) - Position requires this activity more than 66% of the time (5.5 hrs./day)
Physical Demands
Stand - O
Walk - O
Sit - F
Manually Manipulate - O
Reach Outward - O
Reach Above Shoulder - O
Climb - O
Crawl - O
Squat or kneel - O
Grasp - O
Speak - C
Lift/Carry
10 lbs. or less - F
11-20 lbs. - F
21-50 lbs. - O
51-100 lbs. - N
Over 100 lbs. - N
Push/Pull
12 lbs. or less - O
13-25 lbs. - O
26-40 lbs. - O
41-100 lbs. - N
50 pounds or more you may request assistance.
Other Physical Requirements
- Vision (Near Distance Color)
- Sense of Sound - Sufficient to communicate in-person and over the telephone.
WORK ENVIRONMENT
Professional office environment. Work related travel may subject employee to conditions that
range from inclement weather to dangerous conditions such as snow/ice cold heat noise and sudden temperature changes. Travel may subject employee to increased risk of driving hazards. Employee may occasionally need to relate to members of the public and team members who exhibit challenging atypical or hostile behavior and/or communication.
BENEFITS
Greene County Public Health pays 90% of Health Dental and Vision insurance premiums. The 2025 employee costs for Health Dental and Vision Insurance are as follows:
Health Insurance
Employee Only: $43.38 per paycheck
Employee Spouse: $95.36 per paycheck
Employee Child(ren): $73.22 per paycheck
Employee Family: $133.91 per paycheck
Dental Insurance
Employee Only: $1.28 per paycheck
Employee Spouse: $2.56 per paycheck
Employee Child(ren): $3.25 per paycheck
Employee Family: $4.79 per paycheck
Vision Insurance
Employee Only: $0.30 per paycheck
Employee Spouse: $0.56 per paycheck
Employee Child(ren): $0.59 per paycheck
Employee Family: $0.86 per paycheck
This job posting will remain open until the position is filled. If you have any questions please email Evan Dillahunt at
Required Experience:
Manager
Employment Type
Full-Time
