Surgery Scheduler
Surgery Scheduler
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
SURGERY SCHEDULER First and foremost: We recognize communication as our most vital tool. Every employee should focus on communicating across the system to ensure we are functioning as a team. This will require active communication with patients team members in your department as well as other departments managers and physicians. You are encouraged and expected to look for ways to use communication to solve challenges and enhance the patient experience. Summary: Schedules surgery appointments for patients in an efficient and timely manner Essential Functions: Provide excellent customer service to internal and external customers through prompt response and courteous communication. Books coordinates and reschedules patients surgical appointments and post-op appointments. Relays necessary messages to physicians staff and facilities. Mails/emails detailed info to patients. Maintains and updates current information on physicians surgery schedules including block times at various hospitals Coordinates surgery date and time and communicates that through updated surgery tracker. Discusses and counsels patients on surgery information guidelines facility date time etc. Arranges for surgical assistant or second surgeon neuromonitoring and/or DME as necessary Faxes surgeons pre-op test/clearance orders to Primary Care Physician and referring physician and instructs the patient to make an appointment Informs patients of possible outside phone calls from DME hospitals and our own business office Schedules pre-surgical conferences with physician nurse or physician assistant Other Functions: Enhances professional growth and development through in-services meetings and education programs Covers co-workers and cross trains as necessary to meet the needs of the clinic Participates in POSC Clinic meetings regarding hospital scheduling policies quality issues and other concerns as needed Other duties as assigned. Education: High School diploma or GED Experience: Two years work experience in a medical office setting and/or scheduling program preferred. Skills: Knowledge of medical terminology computer experience. Knowledge of medical office procedures including surgery procedures and practices. Knowledge of interrelationship of surgery department with laboratory and radiology. Knowledge of grammar spelling and punctuation to type patient information. Skill in operating a computer photocopy machine and fax. Skill in answering the telephone in a pleasant and helpful manner. Ability to speak clearly and concisely. Ability to read understand and follow oral and written instructions. Ability to establish and maintain effective working relationships with patients employees and the public Supervision Received: Reports to Care Coordination Manager through Surgery Coordinator Positions Supervised: None Ability to Release Money Securities and /or Narcotics: None 4/20/16 Responsibility for Confidentiality: Employee will sign confidentiality agreement which clearly states all patient information is strictly confidential and is protected by federal and state laws and regulations that prohibit the unauthorized use and/or disclosure of patient information. Employee agrees to comply with POSC confidentiality policies and that this obligation remains in full force during the entire term of employment and continues in effect after such employment terminates.
Employment Type
Full Time
