Director of Hotel Operations
Director of Hotel Operations
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Opening: Director of Hotel Operations
Location:The Federal Hotel Carson City NV
About The Federal Hotel
The Federal Hotel is a premier destination in Carson City offering guests an elevated hospitality experience with modern accommodations including upscale dining at Seven Grille.
Position Overview
We are seeking a highly motivated and experiencedDirector of Hotel Operationsto oversee daily hotel functions ensure operational excellence and uphold our brand standards. The ideal candidate is a strategic leader with strong hospitality experience exceptional people skills and a proven track record of driving guest satisfaction team performance and financial success.
Key Responsibilities
- Oversee all aspects of hotel operations including front desk housekeeping Hotel guest services.
- Lead train and inspire Front Desk staff to ensure seamless service delivery and team cohesion.
- Develop and implement strategies to improve operational efficiency guest satisfaction and profitability.
- Monitor financial performance including budgeting forecasting cost control and revenue management.
- Ensure compliance with safety health and service standards while maintaining a pristine guest environment.
- Partner with the Property executive team on long-term planning growth initiatives and brand reputation.
- Serve as the face of hotel leadership fostering strong guest relationships and addressing service concerns promptly.
Qualifications
- Bachelors degree in Hospitality Management Business or related field (preferred).
- 3 years of progressive hotel management experience including leadership roles.
- Strong knowledge of hotel operations and front-of-house systems.
- Proven ability to lead teams manage budgets and drive operational success.
- Exceptional interpersonal communication and problem-solving skills.
- Experience in boutique or upscale hotels strongly preferred.
What We Offer
- Competitive salary and performance-based bonus.
- Comprehensive benefits package including health dental and vision coverage.
- Paid time off and hotel discounts. 401K match
- A dynamic leadership role in a growing and respected hospitality brand.
Required Experience:
Director
Employment Type
Full Time
