General Manager
General Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Additional Information: This hotel is owned and operated by an independent franchisee Bennett Hospitality. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.
Lead the preopening and launch of a brand-new fivestory 100roomResidence Inn in the $500million Patriots Annex development. This hotel slated for completion in 2026 will feature amenities such as a fitness center pool meeting space and dining/bar area.
As the GM youll oversee all hotel functions ensure compliance with brand standards and deliver exceptional guest experiences while building a high-performing team in a fresh property context.
Key Responsibilities
Pre-Opening & Launch (Project Coordination)
Collaborate closely with the developer to align timelines systems and budgets.
Lead the recruitment onboarding and training of all department heads and team members ahead of opening.
Oversee setup of operations systems from front- and back-of-house procedures to brandspecific SOPs.
Execute a comprehensive opening plan: staff huddles leadership meetings safety checks and walkthroughs.
Operational Leadership
Manage daily operations across all departments: rooms housekeeping F&B engineering front desk sales and marketing.
Create and monitor the annual budget; deliver revenue profitability and quality performance targets.
Develop and implement sales strategies; actively participate in key account calls and onsite sales efforts.
Guest Experience & Brand Standards
Ensure outstanding guest satisfaction through visible leadership proactive service and operational integrity.
Maintain brand standards in hotel appearance food & beverage and guest services.
Conduct daily inspections to ensure cleanliness safety and preventative maintenance.
People Management & Culture
Hire and mentor department leaders fostering professional development and retention.
Hold regular leadership meetings; conduct performance appraisals and implement HR policies and disciplinary procedures as needed.
Promote a culture of safety and reduce workplace incidents through training and oversight.
Financial & Property Oversight
Prepare and review financial reports; forecast performance; course-correct with action plans as needed.
Manage purchasing payroll and vendor relations with efficiency and cost control in mind.
Coordinate maintenance efforts to protect the asset and ensure guest comfort and safety.
Community & Stakeholder Engagement
Act as liaison between hotel ownership corporate leadership local partners and community entities.
Represent the hotel in local business and civic events enhancing brand visibility and partnerships.
Qualifications
Hospitality Leadership: Proven GM experienceideally in Marriott Residence Inn or extendedstay brands.
PreOpening Expertise: Prior experience in launching new or custom-built properties is highly desirable.
Operational Savvy: Strong command of budgeting forecasting and financial performance metrics.
GuestFirst Mindset: Demonstrated ability to deliver superior service and maintain brand standards.
People Leadership: Skilled in recruiting mentoring and managing multiple departments and team dynamics.
Communicative & Strategic: Effective in stakeholder relations sales planning and community outreach.
This company is an equal opportunity employer.
frnch1
Required Experience:
Director
Employment Type
Full-Time
