Customer Support Engineer
Customer Support Engineer
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Company Overview
Group/Division
Job Description/Preferred Qualifications
Main Responsibilities:
1. Responsible for customer service activities associated with updating troubleshooting diagnosing and repairing of highly complex capital equipment at customer sites.
2. Represents the company to the customer and assumes accountability for customer satisfaction with service.
3. Assures operational quality of system equipment.
4. Coordinates actions with customers to minimize down time.
5. Engage communicate and co-work with Product Support Organization on escalated technical matters.
Minimum Qualifications
1. Masters Level Degree or work experience of 2 years Bachelors Level Degree or work experience of 3 years
2. Strong learn to action skill discipline and communications / interpersonal skills;
3. Responsible working attitude strong team spirits and good ability to provide guidance to team members;
4. Ability to work under pressure;
5. Proficient in the English language;
6. The ability of logical thinking.
We offer a competitive family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview to become an employee or for equipment. Further KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLAs Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication an interview an offer of employment or that an employee is not legitimate please send an email to to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
Employment Type
Full-Time
