Spa Therapist

A Spa Therapist within Waldorf Astoria Kuwait effectively demonstrates the Waldorf Astoria Hotels Service Delivery Standards through understanding supporting and participating in all elements. Regular attendance in conformance with the standards which may be updated by Waldorf Astoria Hotels from time to time is essential to the successful performance of this position. Ultimately responsible for carrying out all spa treatments and therapies according to Waldorf Astoria Hotels standards ensuring guest satisfaction. A Spa Therapist within Waldorf Astoria Kuwait effectively demonstrates the Waldorf Astoria Hotels Service Delivery Standards through understanding supporting and participating in all elements. Regular attendance in conformance with the standards which may be updated by Waldorf Astoria Hotels from time to time is essential to the successful performance of this position. Ultimately responsible for carrying out all spa treatments and therapies according to Waldorf Astoria Hotels standards ensuring guest satisfaction.

What will I be doing

As a Spa Therapistultimatelyresponsible for carrying out all spa treatments and therapies according to Waldorf Astoria Hotels standards ensuring guestsatisfaction todeliver an excellent Guest and Member experience. Specifically you will be responsible for performing the following tasks to the highest standards:

• The holder of this statement can be asked to take on other tasks in addition of the ones stated in a reasonable framework.
• Be fully trained and certified in carrying out all therapies and treatments available to guests in the spa inroom or outdoors as per Waldorf Astoria Hotels standards.
• Prepare all treatments correctly and efficiently as per Waldorf Astoria Hotels standards.
• Communicate and assist guests as per Waldorf Astoria Hotels standards.
• Work in a clean and hygienic manner as per Waldorf Astoria Hotels standards.
• Carry out daily preparation of the Spa areas as per Waldorf Astoria Hotels standards.
• Report any incidents or odd behavior to the Spa Director and or Spa Supervisor.
• Ensure correct amounts of treatment products are used and wastage is minimized.
• Attend to duty in proper uniform on time and well groomed.
• Adhere to all health and safety standards of the Waldorf Astoria Hotels.
• Be fully trained on all spa services and treatments.
• Be fully trained on all spa products and ingredients used (for professional and retail) in the Spa area.
• Attend trainings and adapt to new treatments as per Waldorf Astoria Hotels requirements.
• Be flexible in working schedules as per Waldorf Astoria Hotels requirements.
• Carry out any other jobrelated duties as per Waldorf Astoria Hotels requirements.

EOE/AA/Disabled/Veterans

What are we looking for

A Spa Therapist serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviors skills and values that follow:

• Strong interpersonal skills
• Committed to delivering a high level of customer service
• Excellent grooming standards
• Should be certified in carrying out all therapies and treatments.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Excellent attention to detail
• High standards of cleanliness
• Ability to work in a consistently professional and helpful manner
• Previous experience in a similar role

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!