As a Forward Deployed AI Engineer youll work directly with enterprise customers to deliver custom production-ready AI solutions that solve real-world problems. Youll lead the design and deployment of intelligent agents across customer workflowsowning everything from discovery and prototyping to configuration testing and launch.
This is a fast-paced hands-on role that combines engineering customer collaboration and applied AI. You will serve as a critical link between our product and the customers needsensuring rapid value delivery and laying the foundation for long-term success.
What Youll Do
- Partner with enterprise customers to scope and implement AI Agent use cases across complex workflows
- Integrate TheLoops platform with customer systems
- Tune agent behavior and logic to deliver measurable outcomes (e.g. lower costs increase in efficiency fewer errors)
- Troubleshoot deployments and iterate quickly to ensure performance accuracy and user adoption
- Collaborate closely with Product Engineering and Customer Success to feed customer insights into the roadmap
- Document technical decisions and hand off stable deployments to customer engineering or support teams
Qualifications :
What Were Looking For
- 25 years of experience in a software engineering solutions engineering or ML deployment role
- Proficiency in Python and working knowledge of AI/ML frameworks (e.g. OpenAI Hugging Face LangChain Pinecone Weaviate etc.)
- Familiarity with building LLM applications RAG systems or conversational AI workflows
- Experience integrating with enterprise systems via APIs or middleware (e.g. Salesforce ServiceNow SAP Oracle)
- Ability to translate business problems into technical solutionsand deliver them fast
- Strong interpersonal skills; youre just as comfortable on a whiteboard with a customer as you are in code
- Bias toward action ownership and continuous learning in dynamic environments
Nice to Have
- Background in SaaS customer experience support operations or manufacturing systems
- Experience deploying AI in mission-critical environments
- Prior work with enterprise AI platforms or multi-agent orchestration
Why Join Us
- Work on cutting-edge AI solutions that have real business impact
- Be part of a fast-growing team shaping how enterprises deploy AI at scale
- High ownership high visibility and a chance to lead transformational projects
- Competitive compensation flexible work and the support of a global enterprise (IFS)
Additional Information :
What Were Offering
- Salary Range: plus bonus potential
- Flexible paid time off including sick and holiday
- Medical dental & vision insurance
- 401K with Company contribution
- Flexible spending accounts
- Life insurance and disability benefits
- Tuition assistance
- Community involvement and volunteering events
M/F/Disabled/Vet VEVRAA Federal Contractor. We are a Drug-Free Workplace. Interested candidates should apply at: qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran. VEVRAA Federal Contractor Equal Opportunity Employer
Remote Work :
No
Employment Type :
Full-time