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Reboot Staff is seeking a results-driven and client-focused Client Relationship Manager to join our team in Austin TX. This role will be responsible for nurturing and expanding client relationships ensuring satisfaction and delivering strategic workforce solutions that drive mutual success.
Key Responsibilities
Serve as the primary point of contact for assigned clients ensuring long-term satisfaction and retention.
Understand each clients business objectives and develop tailored workforce strategies to meet those needs.
Collaborate with internal departments (recruitment operations and compliance) to ensure service excellence.
Monitor performance metrics and regularly report outcomes to both internal leadership and client stakeholders.
Identify opportunities for growth within existing accounts and propose value-driven solutions.
Address concerns promptly and professionally ensuring client issues are resolved effectively.
Qualifications :
Qualifications
Bachelors degree in Business Communications Human Resources or a related field preferred.
2 years of experience in client services account management or staffing industry roles.
Exceptional interpersonal problem-solving and negotiation skills.
Proven ability to build trust and maintain professional relationships with stakeholders at all levels.
Strong organizational skills with attention to detail and follow-through.
Proficient in Microsoft Office Suite and CRM tools.
Additional Information :
Benefits
Competitive salary ($62000 $66000 per year)
Professional growth and development opportunities
Supportive collaborative team environment
Exposure to a fast-paced high-impact industry
Paid time off health insurance options and retirement plan available
Remote Work :
No
Employment Type :
Full-time
Full-time