Claims Liaison
Claims Liaison
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Salary Not Disclosed
1 Vacancy
Job Description
Job Title:Claims Liaison
Type: Full-time Independent Contractor
Location: Remote
Work hours: 9:00 AM 5:00 PM US time zone
Overview:
The Claims Liaison will support insured clients through the claims process acting as a bridge between clients carriers and adjusters. The role requires strong problem-solving skills empathy and the ability to handle sensitive client situations with professionalism.
Key Responsibilities:
Act as first point of contact for client claims (trucking accidents property losses etc.).
Collect claim details and file reports accurately with carriers.
Track claim progress ensuring timely updates to clients and brokers.
Assist clients in understanding the claims process documents and requirements.
Coordinate with adjusters legal teams and carriers to resolve claims efficiently.
Maintain detailed claim records in Momentum AMS and CRM systems.
Qualifications:
2 years insurance claims experience (trucking/transportation or P&C preferred).
Strong English communication (verbal and written).
Familiarity with claims processes and insurance carrier interactions.
Tech-savvy: Microsoft Word Zoom Phone/RingCentral AMS/CRM knowledge.
Strong customer service mindset; empathetic and professional.
Trustworthy coachable and able to work independently.
Employment Type
Full Time
