Job Title
Process Excellence Manager
Job Description Summary
Cushman & Wakefield is a global leader in commercial real estate services helping clients transform the way people work shop and live. The firms 52000 employees in more than 60 countries provide deep local and global insights that create significant value for occupiers and investors around the world. Cushman & Wakefield is among the largest commercial real estate services firms with revenues of $5 billion across core services of agency leasing asset services capital markets facilities services (branded C&W Services) global occupier services investment management (branded DTZ Investors) tenant representation and valuations & advisory.
Are you passionate about driving operational excellence and shaping the future of business processes Were looking for a dynamic Process Excellence Specialist to join our team based in Budapest PSC. If you thrive in a fast-paced environment and love turning complexity into clarity this role is for you.
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Job Description
What Youll Do
- Lead and support end-to-end process improvement initiatives across PA business operations.
- Own process mapping for all EMEA clients serviced from PSC ensuring clarity and consistency.
- Evaluate existing workflows to uncover risks gaps and opportunities for optimization.
- Develop and maintain Level 4 business process documentation to support strategic initiatives.
- Collaborate across teams to build standardized solutions for client delivery.
- Ensure robust documentation for new client pitches and onboarding processes.
- Act as a compliance gatekeeper ensuring all new or amended processes meet control standards.
- Champion a culture of continuous improvement and process maturity within PSC PA.
- Contribute to policy development and coordinate internal/external audits.
- Act as the line manager of a junior colleague.
What Were Looking For
- BSc or BA degree
- 5 years of experience ideally in outsourced finance environments or at a commercial real estate company
- 1 year of experience in people management (preferably in an SSC)
- Detail-oriented proactive agile and highly organized
- Visio process flow chart creation knowledge a plus
- Fluent in English; other European languages are a bonus
What We Offer
- Competitive salary and benefits
- Cafeteria plan wellness support and community perks
- Modern office with Danube views and great transport links
- Extra holidays for weekend public holidays
- Supportive youthful team culture
- Learning and development opportunities in a growing global company
Ready to take ownership and grow your career in a collaborative high-impact role Apply now and be part of something exceptional.
INCO: Cushman & Wakefield
Required Experience:
Manager