Wealth Market President (US)

Work Location:

Hours:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Job Description:

The Wealth Market President (WMP) has accountability for attracting hiring retaining and leading a highly qualified and collaborative team including senior managers in the consistent and integrated delivery of a legendary U.S. Wealth Client Experience across all segments and channels in the Market including High Net Worth (HNW) and Mass Affluent (MA). The WMP will become the Brand Ambassador or the face and the voice of TD Wealth in the Market. The WMP job has accountability for leading client facing teams to seize the opportunity created through all of TD AMCBs efforts in the Market. The WMP will also lead colleagues dedicated to the Market within a matrix organization. The WMP will partner with Senior Leaders throughout TD AMCB and TD Securities (TDS) and will represent U.S. Wealth across all communities in the Market. The WMP will also partner closely with U.S. Wealth colleagues to ensure that collectively we deliver the right solutions to our core clients and partners in the most impactful manner possible. The WMP will be accountable for delivering strong financial results and growing market share while building upon TDs risk control and cultural standards. The WMP will be involved in community organizations within the Market and in Industry forums locally and nationally. The WMP will also partner closely with U.S. Wealth colleagues to ensure that collectively we deliver the right solutions to our core clients and partners in the most impactful manner possible. The WMP will be accountable for delivering strong financial results and growing market share while building upon TDs risk control and cultural standards. The WMP will be involved in community organizations within the Market and in Industry forums locally and nationally.

Depth & Scope:

• Provides people management leadership by hiring the best talent setting goals developing staff managing employee performance and compensation decisions promoting teamwork and handling any/all disciplinary actions as required

• Actively engages in attracting recruiting hiring and retaining top talent across Managers and Client Facing team members building the most talented Wealth team available in the Market

• Develops and executes a targeted marketing plan to acquire retain and deepen client relationships across all segments and channels

• Develops and executes Market oriented plans to achieve sales revenue and net asset growth objectives in investments lending and deposits for the Market

• Leads by example in delivering an exceptional and integrated client experience to clients & prospects across all segments and channels

• Manages assigned resources for optimal efficiency productivity and client service and experience

• Leads by example in ensuring assigned staff in the Market are fully aware of and compliant with all applicable internal and external regulations policies & procedures and all other operational accountabilities

• Models and ensures staff understands and adheres to the appropriate operating policies procedures controls Bank & industry service standards codes of conduct and maintain high ethical standards

• Manages assigned employees in compliance with all HR policies procedures and guidelines of conduct

• Leads coaches and develops the entire Market team to achieve business results and professional/personal development objectives

• Leads and coaches colleagues dedicated to the Market who report on a Matrix basis to other leaders within Wealth

• Works collaboratively with Senior Leaders across Wealth in areas outside of Distribution (e.g. Shared Services Thought Leadership Marketing) to ensure TD Wealth delivers the right solutions in the best manner possible for clients and partners

• Promotes a positive customer and employee experience while increasing shareholder value

• Creates an open honest diverse and supportive work environment

• Proactively gathers feedback from employees in an effort to understand impact and influence the overall employee satisfaction within the Region

• Ensures team expertise in all material disciplines is regularly updated and shared within the group

• Demonstrates a commitment to being customer-centric by ensuring a legendary service is provided during every customer interaction to maximize retention and growth

• Ensures all new clients receive the complete onboarding experience which includes thorough client discovery and the introduction of all available and appropriate capabilities and resources

• Ensures all existing clients are offered and generally provided comprehensive planning services

• Annually develops a Business Plan that outlines the opportunities and activities that will lead to the attainment of business objectives and increase Market share across segments and channels

• Partners successfully with other Senior Leaders in TD AMCB and TDS to effectively identify and seize opportunities across business lines and increase Market share

• Leads in a manner that strengthens compliance with all regulations policies and procedures that apply to the U.S. Wealth and broader AMCB businesses

• Remains knowledgeable of all OCC FRB SEC FINRA and state regulatory requirements as they pertain to U.S. Wealth activities and ensures proper procedures and controls are in place to remain compliant for themselves and for their teams

• Responsible for building fostering and contributing to a positive and constructive work environment with a focus on supporting the U.S. Wealth team AMCB and TDS as appropriate

• Contributes individually and as a team member to ensure strong performance collaboration and enthusiasm that sets U.S. Wealth apart from competitors and helps to increase Market share

• Involved in leadership role(s) within the community and supports TD charity and community initiatives

• Involved and represents TD Wealth in Industry forum(s)

Education & Experience:

• A results-oriented and highly credible individual with a track record of success in one or more of the following areas: Private Banking Commercial Corporate or Investment Banking or Wealth Management

• Bachelors degree or equivalent experience

• 10 years experience in banking lending and/or investments for HNW MA and/or Institutional clients

• 5 years experience in People Leading positions associated with banking lending and investments for HNW MA and/or Institutional clients

• Certified Financial Planner (CFP) designation is preferred

• Series 7 Series 63 65 or 66 and Series 24 Supervising Principle FINRA Registrations; Health and Life Insurance Licensure

• Knowledge of Bank regulatory risk and compliance policies processes and requirements

• Knowledge of Retail Banking systems applications processes and procedures

• Knowledge of KYC ATF and/or AML regulations requirements and procedures

• Strong analytical organizational and planning skills

• Track record of excellent leadership management and communication skills

• Successfully attracts recruits retains and motivates an independent group of professionals within a growth and performance based culture

• A team-oriented leader who has demonstrated the ability to develop and drive a service excellence culture through a large and divers team across a large geography

• A demonstrated capacity to establish and manage relationships with Advisors and leaders across all segments and channels through a deep understanding of and experience with consultative selling skills and strong listening skills

• Demonstrates confident personable and professional presence with strong networking and business development skills

• A problem-solver with the ability to drive breakthrough thinking through the organization challenges the status quo and delivers for colleagues and clients despite obstacles

• Excellent communication skills both verbal and written including strong presentation skills to both internal and external audiences large and small

• Demonstrated ability and success in working with the typical clients of this business (MA HNW and Inst.)

• A pragmatic fact based thinker who integrates the larger business objectives and focus into individual decisions

• Developed and refined negotiation skills

• Membership in civic and professional organizations preferred

Customer Accountabilities:

• Responsible for delivery of all U.S. Wealth solutions to all client segments and via all channels

• Understands and supports the Banks Customer Service Strategy

• Considers the impact of advice and decisions on the well-being of the Bank as well as its customers its employees and stakeholders

• Provides the highest level of Customer service when dealing with internal partners vendors or our Customers

• Leads coaches and models quality advice and service delivery at every interaction

• Supports the ongoing improvement of the partner/Customer experience

• Responsible for the Wealth LEI score across all segments and channels throughout the Market

Shareholder Accountabilities:

• Leads toward sustainable client revenue production and asset growth

• Drives productivity across all job families and activities

• Manages controllable expenses in a responsible manner

• Drives compliance with all regulatory standards and requirements TD policies and procedures and appropriate ethical standards throughout the team and across the Market

• Creates an environment that enables long term colleagues driving long term client relationships

• Avoids activities that could damage the TD reputation and leads the teams to do the same

Employee/Team Accountabilities:

• Attracts recruits hires and retains a highly qualified and talented team throughout the Market

• Sets appropriate context for the business unit/function to enable optimal performance and alignment to strategy

• Supports the creation of goals and objectives for the business unit/function as well as communicate those goals and objectives to the team

• Builds capability support/executes plans to acquire develop and retain the diverse teams with the skills and experience necessary to realize on current and future business strategies

• Role models behaviors consistent with TDs leadership profile customer and employee experience agendas and risk and control culture

• Creates an extraordinary place to work; advances and sustains a unique inclusive culture that reflects TDs diversity agenda and creates an extraordinary employee experience

• Leads coaches and develops a highly effective team by ensuring ongoing training and performance and development management

OCC Language:

• Must be eligible for employment under standards established by FINRA. Subject to the investigation and verification requirements of FINRA Rule 3110(e) including: the Firms obligation to investigate the good character business reputation qualifications and experience of an applicant for registration before applying to register the applicant with FINRA and filing the applicants Form U4 with the CRD and before representing on the applicants Form U4 that it has conducted this investigation and verified the accuracy and completeness of the information contained in the applicants Form U4; and the Firms obligation to verify the accuracy and completeness of the information contained on the applicants Form U4 no later than 30 calendar days after the Form U4 is filed with FINRA

• Satisfactory results on a criminal background check credit report check civil litigation search and regulatory agency or self-regulatory organization enforcement action search and statements/certification from job applicant regarding administrative civil or criminal findings by any government agency/authority or self-regulatory organization are required by federal law for this position

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel Occasional

• International Travel Never

• Performing sedentary work Continuous

• Performing multiple tasks Continuous

• Operating standard office equipment - Continuous

• Responding quickly to sounds Occasional

• Sitting Continuous

• Standing Occasional

• Walking Occasional

• Moving safely in confined spaces Occasional

• Lifting/Carrying (under 25 lbs.) Occasional

• Lifting/Carrying (over 25 lbs.) Never

• Squatting Occasional

• Bending Occasional

• Kneeling Never

• Crawling Never

• Climbing Never

• Reaching overhead Never

• Reaching forward Occasional

• Pushing Never

• Pulling Never

• Twisting Never

• Concentrating for long periods of time Continuous

• Applying common sense to deal with problems involving standardized situations Continuous

• Reading writing and comprehending instructions Continuous

• Adding subtracting multiplying and dividing Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

#LI-Wealth

Who We Are:
TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues.

TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing. As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals. As an organization we keep growing and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g. eligibility for cash and/or equity incentive awards generally through participation in an incentive plan) and several other key plans such as health and well-being benefits savings and retirement programs paid time off (including Vacation PTO Flex PTO and Holiday PTO) banking benefits and discounts career development and reward and recognition. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability status as a protected veteran or any other characteristic protected under applicable federal state or local law.

If you are an applicant with a disability and need accommodations to complete the application process please email TD Bank US Workplace Accommodations Program at . Include your full name best way to reach you and the accommodation needed to assist you with the applicant process.