Medical Scheduling Coordinator, Primary Care
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Job Location:
Monthly Salary:
Posted on:
28-08-2025
Vacancies:
1 Vacancy
Job Summary
- Under moderate supervision performs a variety of clerical activities to support clinical operations including customer service telephone management scheduling and registration. Ensures that all providers schedules are appropriately populated telephones are managed and complete registration information is captured prior to each patient visit.
Qualifications :
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
- Receives and triages all telephone calls utilizing procedures policy manuals knowledgebase and other reference materials to assist in answering customer (patients/providers/staff) inquiries and resolving customer issues.
- Performs basic registration of all patients for each appointment scheduled utilizing established policies for the capture of complete and up-to-date patient and insurance information.
- Forwards customer inquiries to providers and/or managers when specific in-depth functional knowledge is required.
- Documents all customer inquiries issues and transactions and performs follow up to ensure all documented issues have been addressed by the necessary staff member to ensure the customers needs have been met.
- Reviews all scheduled appointments for errors and works with peers to correct them prior to patients arrival.
Education and Experience
- High School Diploma or GED required
- One (1) year of experience in a call-center or customer service related employment required
Knowledge Skills and Abilities
- In-depth technical and administrative knowledge of work area and function
- Recognized as a resource within function for problem solving capabilities
- Strong communication skills at all levels including written and oral
- Strong computer skills
- Strong customer service skills
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Compensation
- Pay Range: $17.68 - $24.76
- Other Compensation (if applicable):
- Review the 2025-2026 UMMS Benefits Guide
Like many employers UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details personal identification or payment via email or text. If you suspect fraud please contact us at
Remote Work :
No
Employment Type :
Full-time
Key Skills
- DME
- Medical Documentation
- Typing
- Developmental Disabilities Experience
- Computer Skills
- Data Collection
- ICD-10
- Medical Management
- Medical office experience
- Vital Signs Experience
- Pediatrics Experience
- Medical Terminology
About Company
When you come to the University of Maryland St. Joseph Medical Center, youre coming to more than simply a beautiful 37-acre, 218-bed suburban Baltimore, Maryland campus. Youre embarking on a professional journey that encourages opportunities, values a team atmosphere, and makes conv ... View more
