Medical Support Assistant
Medical Support Assistant
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Job Description
This position is contingent on contract award.
This position will support the US Department of Veterans Affairs Critical Staffing Program. The person in this position will represent International SOS Government Medical Services Inc. and provide services outlined below:
International SOS Government Medical Services Inc. is looking for an individual to provide administrative and clerical support to ensure efficient operations of healthcare services including patient scheduling records management and communication with medical staff. They play a crucial role in facilitating smooth patient care and enhancing the overall effectiveness of the medical facility.
Key Responsibilities:
- Schedule patient appointments procedures and consultations ensuring efficient use of hospital resources.
- Maintain and update patient records ensuring accuracy and confidentiality.
- Greet and assist patients visitors and staff providing information and direction is needed.
- Coordinate communication between patients healthcare providers and administrative staff.
- Assist with medical billing and coding tasks ensuring proper documentation for insurance claims.
- Enter and manage data in the Electronic Medical Record (EMR) systems in other databases.
- Address patient inquiries and concerns providing excellent customer service and support.
- Perform various administrative tasks such as filing faxing and photocopying documents.
- Prepare and process forms letters and other documents as required by medical staff.
- Ensure compliance with hospital policies procedures and healthcare regulations.
- Completes required organizational compliance education including assigned requirements that are client-specified for Joint Commission Healthcare Staffing Services certification or other regulatory bodies.
This list is non-exhaustive and the role holder may be required to undertake additional duties that are not specifically listed above.
Qualifications :
Basic Requirements/Certifications:
- Must possess 6 months of customer service experience.
- Must be able to type at least 50 words a minute.
Education Required:
High School (HS) or General Equivalency Diploma (GED).
Physical Requirements:
- Work is normally performed in a typical interior/office work environment.
- Work involves sitting and standing for prolonged periods of time.
- May require bending stooping and lifting up to 15 lbs.
Other Special Qualifications:
- Must be able to read write and speak English to effectively communicate.
- US Citizen or Permanent Resident Card is required.
- Pass/possess VA Public Trust Clearance.
The following documents are required for submission:
Resume
Additional Information :
Pay range is based on several factors and may vary in addition to a full range of medical financial and/or other benefits. Final salary and offer will be determined by the applicants background experience skills internal equity and alignment with geographical market data.
Benefits Full-time positions are eligible for our comprehensive and competitive benefits package including medical dental vision and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS Government Medical Services Inc. complies with all federal state and local minimum wage laws.
International SOS Government Medical Services Inc. is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race color religion gender sexual orientation gender identity national origin age disability genetic information marital status amnesty or status as a covered veteran in accordance with the applicable federal state and local laws.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
