After-Sales Project Engineer
After-Sales Project Engineer
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Job Description
On behalf of one of its clients in the pharmatical sector the French Chamber of Commerce is recruiting a Project & Service Engineer.
- Lead and deliver small-scale after-sales projects from RFQ through to project closure.
- Prepare and manage on-site activities including scheduling resources Method Statements and Risk Assessments.
- Coordinate with clients partners and suppliers (both local and overseas) to ensure smooth project execution.
- Trigger invoicing and ensure timely project closure.
- Technical & Commercial Support
- Review and analyze client RFQs/tenders clarify requirements and prepare tailored technical offers.
- Source and evaluate supplier/principal quotations conducting comparative technical assessments.
- Receive and acknowledge client purchase orders ensuring accurate documentation.
- Supervise and support Service Engineers and workers on-site.
- Conduct advanced troubleshooting including root cause analysis testing and solution implementation.
- Liaise with European manufacturers to resolve complex technical issues.
- Provide remote technical assistance (phone WhatsApp email) to clients as needed.
- Draft detailed service reports (with illustrations when required) and validate them with clients.
- Maintain updated after-sales project documentation ensuring accessibility and accuracy.
- Participate in Site Acceptance Tests (SAT) alongside clients partners and suppliers.
Requirements
Bachelor s degree in Mechanical Engineering from a recognized institution.
Minimum of 5 years of relevant professional experience.
Strong troubleshooting and technical analysis capabilities.
Solid knowledge of P&ID hydraulic and wiring diagrams and equipment maintenance.
Strong project management skills with proven ability to coordinate on-site and office-based activities.
Excellent communication and reporting skills both written and verbal.
Strong interpersonal skills with clients partners and subcontractors.
Meticulous detail-oriented and proactive.
Analytical thinker adaptable and responsive in dynamic environments.
Proficient in Microsoft Office (Outlook Word Excel PowerPoint).
Fluent in English; additional languages are a plus.
References from previous employers are recommended.
Employment Type
Full Time
