Guest Service Agent
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Job Location:
Christchurch - New Zealand
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
BreakFree on Cashel Christchurch has a fixed term opportunity for a Guest Service Agent with a positive can do attitude and fantastic sense of humour to temporarily join our Front Office team to support an increase in occupancy over our busy season.
You will perform check ins check outs take payments attend to incoming calls and emails in a professional manner and provide total customer satisfaction while complying with hotel health and security procedures. We are looking for an organized individual with excellent communication skills and a passion for delivering consistent and high quality customer service.
Qualifications :
Your experience and skills include:
- Experience in a similar role
- Passion for customer service
- Experience with Opera cloud system preferred
- Flexibility to work early or late shifts weekends and public holidays.
- Ability to stand for long periods of time.
- Physically fit for casual porterage of guest luggage
- Excellent communication skills with a warm and friendly personality
- Knowledge of Hospitality or qualification in Hospitality preferred.
Additional Information :
At BreakFree on Cashel Christchurch we are a friendly and welcoming team who actively support a positive work environment and encourage our team members to grow and learn within our company.
We are an inclusive company with an ambition to attract recruit and promote individuals with diverse talent.
Benefits:
- Refer a Friend Bonus
- Accommodation discounts and food & beverage discounts of up to 30% within the Pacific
- Learn your way support your career development with access to Accors training platforms
Remote Work :
No
Employment Type :
Part-time
Key Skills
- Restaurant Experience
- Customer Service
- Hotel Experience
- Taleo
- Hospitality Experience
- Cashiering
- Food Safety Experience
- Guest Relations Experience
- Animal Handling
- Front Desk
- Guest Services
- Phone Etiquette
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
