Senior People Advisor - South-East
Senior People Advisor - South-East
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Job Description
About Us:
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach we are driving fashion forward for good as one team with one vision and one plan. Thats the Power of Us thats the Power of PVH.
One of PVHs greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued and every voice is heard and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here.
The Team
The People Experience and Services team is focused on delivering a seamless and standardized associate experience across EMEA. The goal is to consolidate and streamline HR processes and day-to-day operations improving service quality and operational efficiency. By reducing inconsistencies and eliminating duplication we aim to enhance the overall associate experience while ensuring high-quality service delivery. Key pillars of the team include Data Processes and Solutions Payroll Talent Acquisition Associate Lifecycle and People Experience & Advisory all of which have an EMEA-wide remit. Additional pillars include Campus Experience Labor Relations and Employee Relations all of which have a more focused scope on EHQ with regional coordination.
This team works closely with HR Business Partners the Community of Experts and the People Strategy team to ensure alignment and execution of key initiatives. Additionally the team collaborates with global HR teams to standardize practices and touchpoints across regions. The People Experience and Services team also partners with other functions including Finance and Communications to support broader business goals and strategic priorities.
The teams efforts will focus on driving automation simplifying workflows and improving scalability across the region. This will create an agile high-performing function that supports the companys overall business success and improves associate satisfaction across EMEA.
Position Overview
As a Senior People Advisor you will play a key role in our HR team delivering expert guidance and support across the employee lifecycle and supporting people leaders and HR colleagues. Reporting to the Director of People Experience and Advisory you will represent the EMEA HR function as a primary point of contact and trusted advisor to associates and managers.
With deep knowledge of HR policies processes and frameworkscombined with local expertise and service excellenceyoull help create a high-quality associate and leader experience. You will handle complex advisory cases working closely with People Relations and Legal and act as a change agent during organizational transformations.
This role will also provide input into continuous improvement efforts across policies processes and service delivery collaborating with People Operations HR Business Partners (HRBPs) and Centres of Excellence (CoEs).
Key Responsibilities
Serve as the primary contact for complex HR advisory matters providing coaching and guidance to associates and people leaders.
Lead HR support for small scale transition or change initiatives ensuring smooth aftercare and integration.
Manage informal complaints and conflicts (excluding cases of discrimination or harassment) escalating where appropriate.
Collaborate with CoEs to develop and communicate HR policies ensuring knowledge articles and team training materials are up to date.
Deliver excellent service to associates and leaders ensuring requests are addressed professionally and efficiently.
Proactively identify and implement improvements to HR service delivery using data insights and feedback.
Facilitate knowledge-sharing sessions (e.g. compliance workshops performance management training EMEA People Manager Connect sessions) especially when local language delivery is required.
Support organizational change initiatives by coaching managers and associates working closely with HRBPs and acting as a point of escalation for the People Services team.
Translate HR policies into actionable support across key HR processes (e.g. onboarding offboarding performance well-being compensation benefits training disciplinary matters).
Partner with business leaders to improve HR metrics (e.g. sickness absence turnover performance distribution talent retention and engagement).
Provide clear direction and connect stakeholders to appropriate resources acting as a trusted HR confidant.
Use data insights to anticipate and address recurring HR issues across teams and functions.
Key Success Measures
Service Excellence: Deliver timely high-quality support to managers and associates with 90% satisfaction rating.
Process Optimization: Drive efficiency and self-service adoption measured by percentage of automated processes.
Trusted Advisor: Earn credibility through consistent proactive and expert guidance (measured through feedback or pulse surveys).
Conflict Resolution: Resolve informal conflicts effectively minimizing escalations and maintaining professionalism.
Stakeholder Collaboration: Receive positive feedback from HRBPs Legal and CoEs for responsiveness and influence.
Advisory Quality: Deliver consistent locally compliant advice across regions and languages.
Candidate Profile Requirements
The ideal candidate is an experienced HR generalist with a strong operational mindset exceptional interpersonal skills and a passion for delivering high-quality support.
Experience & Skills
Minimum 6 years of experience in HR operations or generalist roles; experience as a Junior HRBP is a plus.
In-depth understanding of HR policies practices and employment regulations.
Proven ability to handle complex advisory and employee relations issues.
Strong service orientation with excellent communication coaching and stakeholder management skills.
High level of personal accountability critical thinking and sound judgment.
Strong resilience and experience managing change and expectations.
Fluent in English and the relevant local language.
Proficient in HRIS platforms (Workday and ServiceNow experience preferred).
Demonstrated ability to work cross-functionally and contribute to continuous improvement initiatives.
At PVH how we act is as important as what we do. Here are some key behaviours we expect from our people:
ENTERPRISE FIRST we act in the best interests of PVH and its consumers beyond our own team brand region or market.
DRIVE CHANGE we lead by example and are optimistic about change . We challenge the status quo but fully commit once a decision is made.
CREATE CLARITY we are diligent in providing context and setting our priorities so we can be productive quickly.
INSPIRE TRUST we create safe spaces for debate and deliver on what we promise so people can learn to depend on us.
TAKE ACCOUNTABILITY we focus on work with the biggest business impact and give candid feedback to each other.
PVH Corp. or its subsidiary (PVH) is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race ethnicity color sex gender identity or expression age religion national origin citizenship status sexual orientation genetic information physical or mental disability military status or any other characteristic protected under federal state or local addition to complying with all applicable laws PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill ability educational background work quality experience and potential.
Required Experience:
Senior IC
Employment Type
Full-Time
