Workplace Host

Our Values

• Go Beyond
• Do Whats Right
• Keep It Simple
• Win Together

Our Objective

• Creating safe empowering & friction-free workplaces around the world that our colleagues are proud of

Front of house duties

• Visitor Experience a boutique/first class lounge level experience is what we aim to deliver to all colleagues and visitors that attend our workplaces. We want to feel welcomed and in the best state of mind to deliver high quality work.
• New starter process Ensure that each new Entainer has a warm welcome feels expected and is ready to go on their first day with an access pass and a booked desk for their first day
• Taking calls on our switchboard Handle a range of calls from suppliers customers and colleagues that call into the office phone and support / redirect as appropriate
• Security focused Ensure that good security practices are observed around the office especially when managing guests visitors managing staff access cards and have a clear understanding of emergency procedures and the role Workplace play in these types of scenarios.
• Desk booking Have a great understanding of the Condeco system and be able to support a range of desk booking requirements and changes to the system itself where needed.
• Meeting rooms Be an expert in all our spaces including meeting rooms pods and collaboration spaces. Youll be the person people come to asking what the perfect space is for their requirements. Youll also be responsible for ensuring meeting rooms are prepared throughout the day for the next meeting.
• For the good of entertainment

Back of house duties

• Postroom operations Familiarise yourself with our digital mail and franking machine services that we offer to the business as well as a number of different courier companies to provide the business with multiple options to get items from A to B.
• Stock checks Ensuring that all our kitchens printers meeting rooms and stationery cupboards are replenished with everything they need most importantly Coffee. Also ensuring that youre working with the team to make sure the right products are kept in stock and ordered ahead of getting low.
• Office checks Regular walk throughs of the office are required to ensure people are safe and everything is working as it should be. Were typically looking for faulty equipment spillages items blocking walkways ensuring the space is clean and tidy but also being visible for people to ask for support where required.
• Overseeing contractors We host a range of contractors on site who are carrying out work on behalf of our Workplace team. Youll have a general understanding of the tasks theyre required to carry out and be familiar with the RAMS (Risk assessment and method statement) attached to the work theyre doing.

Admin duties

• Purchase Orders & Invoices Work with our internal finance teams to ensure POs are raised and Invoices are paid in good time. This is critical to our supplier relationships and allows us to move fast and with great flexibility to continue to deliver world class services to the business.
• CAFM (Computer Assisted Facilities Management) Youll work with Concerto ServiceNow and Infraspeak to log various tasks to the appropriate team. This ensures we have the ability to report on workload and audit previous work carried out.
• Comms Youll work with the team to post general office updates and event information on our internal comms channel Viva Engage.

Team Duties

• A willingness to travel between our two main London offices is a must as well as the occasional opportunity to travel to our other talent hubs across the UK.
• Event support we deliver multiple events experiences and engagement opportunities across our offices each month. Our team and particularly our Workplace Hosts play a core part in delivering these for our colleagues.
• Support our EAs and PAs across the business with various on site tasks to assist them in preparing for visits moving meetings and attending to last minute changes and requests
• Offer remote assistance where required to other Entain workplaces In some offices around the UK and across the globe we may require remote support on occasion to support the teams based there.
• First Aiders All Workplace colleagues should be trained First Aiders where theyre comfortable to do so.
• Fire Wardens All Workplace colleagues must be trained Fire Wardens / Evacuation Marshalls and be familiar with the emergency procedures for each office they support.

The above is not an exhaustive list and there are often tasks that fall into the Workplace team to help resolve including incident response project coordination and other adhoc requests.

Qualifications :

• Must have excellent written and verbal communication skills
• IOSH qualification or equivalent preferred
• Previous experience in large corporate environment preferred
• Must be able to present to stakeholders at all levels
• Proficient in Microsoft Office 365 suite
• You will be shown how to use a number of our own systems including but not limited to Janus Concerto Condeco ServiceNow and Oracle. Any existing experience with these products will be an advantage.
• As a representative of the team in a customer facing role we would ask that you adopt a smart casual style thats practical for the role being carried out

Additional Information :

At Entain we know that signing top players requires a great starting package and plenty of support to inspire peak performance. Join us and a competitive salary is just the beginning.

Depending on your role and location you can expect to receive benefits like

• A regular bonus
• Healthcare support
• A stake in our success through our ShareSave scheme
• Great development opportunities
• Wellbeing support and so much more.

And outside of this youll have the chance to turn recognition from leaders and colleagues into amazing prizes join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.

Should you need any adjustments or accommodations to the recruitment process at either application or interview please contact us.

At Entain we do whats right. Its one of our core values and thats why were taking the lead when it comes to creating a diverse equitable and inclusive future - for our people and the wider global sports betting and gaming sector. However you identify our ambition is to ensure our people across the globe feel valued respected and their individuality celebrated. 

We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate ensuring ethical and compliant hiring practices globally.

Remote Work :

No

Employment Type :

Full-time