Field Application Engineer (Pre-sales and commissioning) - Data Center Solutions
Field Application Engineer (Pre-sales and commissioning) - Data Center Solutions
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Job Description
We are searching for an enthusiastic Field Application Engineer engaged in providing presales advice and best in class technical service to our DATA CENTER SOLUTIONS customers and distributors. The main scope for the role is managing end to end commissioning projects being able to deal with project managers end user and the different stakeholders. He/She will also assist other recurrent customers. He/She will be also work closely with sales team to provide technical assistance in tendering and big projects.
This role requires to travel and be flexible based on customers needs. Fluent English and knowledge about UPS systems is a must. Main tasks are:
- On site support in big Data Center projects dealing with technical issues specially diagnostics/troubleshooting for critical cases and customers training.
- In the lab replication of failures simulations and testing.
- You will be responsible for overall service-related technical documentation used in EMEA definition of scope of service jobs for each product (installation/commissioning/annual maintenance) spare parts list with substitution matrix.
- Initiation of on-site interventions and creation of adequate repair instructions and determination of required spare parts on-site job monitoring.
- Commercial mind-set: Orientation to customer satisfaction.
- Support channel partners on identifying and solving technical problems related to TPS and TDC products/solutions.
- Analysis and Feedback Reports on technical/support visits and findings
- Training of partners and customers
- Support the prototyping and internal tests. Modification/customization of standard products.
- Building up hardware system configuration using standard modules/assemblies.
Qualifications :
- Strong knowledge about Data Center ecosystem and applications.
- Minimum five years experience working directly in the Spanish market.
- Knowledge about UPSs systems and solutions.
- Technical degrees (industrial engineering electronic engineering material engineering etc.).
- Experience in commissioning and project management will be desirable.
- Knowledge of cooling technologies for Data Centers is a plus.
- Sales orientation and end to end knowledge of solution selling process.
- Strong experience on maintaining relationships with big accounts.
- Strong interpersonal communication with a team-oriented approach.
Additional Information :
We offer a competitive benefits package and work-life balance. We are also committed to the development of our people building a long career with us.
As an innovative and global company you are offered a friendly working atmosphere and a constructive working environment leaving much room for new possibilities and ideas. Use this opportunity and show us your motivation and vision for the future.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
