Senior Manager, Consulting - Restaurant Technology
Senior Manager, Consulting - Restaurant Technology
Posted on :
29-08-2025
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1 Vacancy
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Job Description
Were consulting done different. While others might say itwe live ityour success is our success.
We start with the challenges you face then partner to drive to whats right for your business your people and your future. The proof is in our world-class NPS score that consistently triples our competitors. We know how to listen carefully respond with agility and accelerate time to value.
When you partner with Point B youll experience the speed and confidence needed to spot critical pivots navigate complexity with ease and tailor technology to fit your needs.
Were ready to start generating your future today.
As a Senior Manager at Point B you will have an opportunity to own your career developmentpursuing projects clients and opportunities that you are most interested in and developing the expertise you need to take the next step on your career journey. You will be asked to apply the expertise you have developed during your time in the professional world to new challenges driving growth for our clients company and yourself.
Responsibilities:
Design and implementholistic transformation strategiesacross people process and technologymodernizing both guest-facing capabilities (e.g. mobile ordering digital payments voice ordering loyalty programs) and internal operations (e.g. inventory kitchen management labor scheduling)
Lead and manage teams and client relationships on digital transformation initiatives aligning technology solutions with business goals to drive innovation and efficiency.
Facilitate client working sessions including:
Requirements gathering writing use cases user stories
Functional design decision workshops
Conference room pilots
Deployment and adoption planning
Managing engagement budgets
Lead large-scale digital transformation initiatives with measurable business impact within the restaurant and hospitality industries modernizing customer engagement operations and enterprise systems.
Required Qualifications:
12 years of experience in Digital Transformation and Enterprise Application modernization initiatives.
Deep hands-on experience withrestaurant and hospitality system landscapes including FOH/BOH systems integrationPOS platforms (e.g. Toast Oracle Symphony Qu PAR NCR Aloha).
Functional Enterprise Architecture experience comfortable planning leading the selection & implementation services.
Formal consulting experience is required (Big 4 Top 20 or boutique).
Strong documentation analytical organizational digital agility and presentation skills.
Worked with enterprise restaurant or hospitality brands.
Drove platform consolidation and workflow optimization acrossCPQ ERP SCM FP&A HCM and POSpreferably with tier-one enterprise solutions (e.g. Oracle NetSuite SAP Microsoft Dynamics OneStream)
Comfortable transitioning between strategic and execution responsibilities to maximize client value
Utility-type players willing to work in an emerging market kind of environment (e.g. business development market start-up activities).
Innate problem solvers who want to grow in a flexible collaborative culture.
B.A. or B.S. degree
Desired Qualifications:
Enterprise Software certifications
Scrum Master and/or Product Owner or Technology specific solutions certifications
MBA/MS
Job-Specific Requirements:
Ability to work on-site with clients as requested.
Ability to work remotely as needed.
May require travel up to 80%.
Willingness to work non-standard hours as necessary.
Accomplished consultants with a growth mindset who want to use their networking and relationship-building skills to help grow the firm.
Ideally located in an existing Point B market to include Charlotte Chicago Dallas Seattle Boston Portland or Phoenix.
Compensation and Benefits:
The estimated salary range for this role is $118500-$262500 USD per salary range is provided as required by local and state law as salaries vary on a number of factors including but not limited to geography skills education experience and unique qualifications where applicable.
Bonuses are awarded at Point Bs discretion and are based upon individual contributions and overall firm performance.
INTRIGUED TO LEARN MORE
When you apply for this role your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us with feedback if we think there could be a fit and what next steps look like.
WHAT MAKES POINT B DIFFERENT
We put our passion for change to work using our purpose and values as our north star. Our teams help organizations solve their greatest challenges and created an inclusive culture that attracts and retains the worlds best talent. Be part of a collaborative culture where we build lasting relationships with each other our customers and our communities.
Employee Ownership We give employees a voice in directing their careers and the growth of our company. Our Employee Stock Ownership Plan (ESOP) is a non-contributory retirement vehicle that grows over time from annual allocations (based on individual compensation) and the value of our company.
Point B is an equal-opportunity employer committed to a diverse workforce. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local can read more about our commitment to diversity on our website.
Point B is committed to providing equal opportunities for persons with disabilities or religious observances which includes providing reasonable accommodation for in any individualswith disabilities or for religious purposes. Applicants with disabilities may contact our Accommodations team ator to request and arrange for accommodations through the application and/or recruiting process. If you need assistance to accommodate a disability or religious observance you may request an accommodation at any time. Please note: This mailbox is only for accommodation requests or questions. Please use the Contact Us form for any recruiting inquires.
Legal Information for Job Seekers can be accessed on our Careers Website.
Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Required Experience:
Senior Manager
Employment Type
Full-Time
Key Skills
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