Client Service Associate (Float Teller - 40 hours) - Northwest Plaza / Dallas, TX
Client Service Associate (Float Teller - 40 hours) - Northwest Plaza / Dallas, TX
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Job Description
At Amegy Bank people and culture are at the heart of everything we do. Everyone counts isnt just a phrase. It is woven into all aspects of our organization. We know that to be successful in delivering the best to our clients we must have a diverse and inclusive team with varied cultures backgrounds and experiences. Join our team of caring bankers who support the growth of businesses families and the communities we serve. Let us help you transform your career. Amegy BankHere you grow.
Were seeking a dynamic customer-focused professional to join our team as a Client Service Associate (Float Teller) at our Northwest Plaza Banking Center in Dallas TX. In this front-line role youll be the face of Amegy Bankdelivering exceptional service building relationships and assisting customers with their everyday banking needs.
This position will primarily cover Amegy Banks Northwest-Dallas County banking center locations and may also assist other locations as needed.
This role offers exciting opportunities for growth within the banking industry and plays a key role in creating exceptional customer experiences. If youre passionate about making a difference in your community collaborating with a supportive team and helping others reach their financial goals wed love to connect with you!
Key Responsibilities:
Provide full-service banking services by accurately processing all financial transactions in a timely manner within established authorized limits while maintaining an acceptable balancing record.
Utilize knowledge of available bank products and services to expand and increase client relationships.
Identify and address clients needs by providing a variety of services which may include issuing counter checks conducting account maintenance performing money transfers and receiving loan payments.
Deliver an exceptional customer experience while uncovering bank products or service needs to make appropriate referral opportunities.
Explore identify and maximize cross-selling of bank products based on clients needs.
Perform all duties in compliance with laws regulations and bank policies and procedures.
Resolve client concerns through direct personal action or referral to alternative banking center or bank resources.
Adhere to the banks security policies while maintaining confidentiality of bank records and client information.
Meet with Branch Service Manager and/or Branch Manager daily to discuss progress in reaching individual and banking center goals.
Perform other duties as assigned.
Required Qualifications:
High school diploma or equivalent required.
At least 1 year of experience in customer service banking cashiering balancing and sales or a related field.
Ability to travel between banking center locations as needed.
Prior experience in a customer service or cash handling role is preferred.
Excellent customer service skills with the ability to communicate effectively.
Basic math skills and proficiency in using computers and cash handling equipment.
Strong attention to detail and accuracy in handling financial transactions.
Knowledge of banking products and services a plus.
Proficiency in cross-selling bank products tailored to clients specific needs.
Experience in meeting or exceeding sales goals and referral targets.
Reliable attendance and exceptional time management skills.
Ability to work efficiently in a fast-paced environment while maintaining professionalism.
Work Schedule:
MondayFriday 8:15 AM 5:15 PM
Saturday 8:45 AM 1:15 PM
This is a full-time position: 40 hours per week. Must be able to work a flexible schedule within the hours listed above.
Employee Benefits:
At Amegy Bank our mission is to create value for our customers communities employees and shareholders. We recognize the vital role you play in our success as a team member. Our benefit plans are crafted to safeguard your health and well-being as well as that of your family while supporting your career growth.
Medical Dental and Vision Insurance START DAY ONE!
Life and Disability Insurance Paid Parental Leave and Adoption Assistance.
Health Savings (HSA) Flexible Spending (FSA) and dependent care accounts.
Paid Training Paid Time Off (PTO) and 11 Paid Federal Holidays.
401(k) plan with company match and Profit Sharing.
Mental Health benefits including coaching and therapy sessions.
Tuition Reimbursement for qualifying employees.
Employee Ambassador preferred banking products.
Competitive compensation in line with work experience.
Mileage reimbursement for travel between assigned banking center locations.
Amegy Bank a division of Zions Bancorporation (ZION) is listed on the S&P 500 and NASDAQ Financial 100 indices.
Required Experience:
IC
Employment Type
Full-Time
