Executive Casino Host - Full Time (Flamingo LV)
Executive Casino Host - Full Time (Flamingo LV)
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Job Description
JOB SUMMARY:
Assists in developing gaming customers; maintains rapport and hosts current players and provides them with special amenities.
KEY JOB FUNCTIONS:
Greets and hosts players.
Assists in developing invitation lists for special events and in planning the events.
Coordinates activities on a regular basis with other team members.
Organizes and participates in off-property functions such as dinners cocktail parties golf tournaments etc.
Develops incremental trips for players.
Keeps informed of competitive promotional methods.
Provides complimentary for players in accordance with guidelines.
Conveys terms of programs and explains qualifications to prospective gaming customers.
EDUCATION and/or EXPERIENCE:
Minimum 2 year Associates college degree; Bachelors Degree or comparable experience preferred
Minimum of 5 years in gaming marketing or public relations
Customer service and telemarketing experience required
QUALIFICATIONS:
Literacy and fluency in English
Enjoys being with people and has the ability to make each guest feel special
Excellent verbal communication skills
Ability to be creative and innovative in guest satisfaction
Ability to solve guests problems to their satisfaction while protecting Harrahs interests
Must possess strong relationship building skills and demonstrate the ability to influence at all levels
Must be able to work flexible hours.
Must be able to maintain composure and excellent guest relations under all circumstances.
Ability to maintain strictest confidence regarding all information concerning Caesars Entertainment
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.
Adheres to all regulatory company and department policies and procedures
PHYSICAL MENTAL and ENVIRONMENTAL DEMANDS:
Must be able to sit stand or walk for long periods of time (4 hours).
Must be able to move in and around on the casino floor quickly.
Must be able to respond calmly and handle many customer demands in a fast paced environment.
Visual and auditory range must include immediate environment.
Must have the manual dexterity to operate a computer and other necessary office equipment.
Must have the ability to push pull reach bend twist stoop and kneel
Ability to grasp finger dexterity use repetitive hand motion
Positions that have contact with the public require the ability to work in a noisy
environment and may be exposed to guests who use tobacco products. Also non-public contact positions may be required to enter public areas from time to time in connection with their duties and may be subject to the same environment.
Disclaimer
This is not necessarily an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload rush jobs or technical developments).
Employment Type
Full-Time
