Quality Assurance Specialist
Quality Assurance Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
Job Title: Quality Assurance Specialist
Department: Operations
Reports To: Manager of Quality Assurance
Status: Full-Time Non-Exempt
About the Role
At Caliber Healthcare Solutions we know that exceptional provider support begins with exceptional people behind the scenes. As a Quality Assurance Specialist youll be the trusted connection between our healthcare providers clients and internal teams. Your role is to ensure every provider has the credentials documentation and clearances they needso they can focus on what matters most: caring for patients.
This position is ideal for someone who thrives on the phone loves building strong professional relationships and takes pride in meticulous attention to detail. Every call every follow-up and every verification makes a difference in ensuring we deliver outstanding service to both our providers and clients.
WhatYoull Do
- Serve as a relationship builder and trusted resource for providers clients and colleagues nationwide.
- Manage the credentialing process end-to-end: applications verifications privileging compliance checks and documentation.
- Communicate frequently and proactively by phone and email to keep providers and clients updated.
- Review provider documentation licenses certifications background checks and testing to ensure accuracy and compliance.
- Coordinate screenings such as drug testing and background checks to ensure timely starts.
- Maintain detailed accurate records while juggling multiple priorities with urgency and precision.
- Partner closely with sales and leadership to resolve issues quickly and collaboratively.
- Represent Caliber with professionalism warmth and a customer-first mindset at every touchpoint.
What Makes You a Great Fit
- High school diploma or equivalent required; associates degree preferred.
- 2 years of administrative credentialing or healthcare staffing experience (preferred).
- Exceptional communication skillscomfortable talking with physicians executives and staff at all levels.
- Highly organized and detail-oriented with the ability to manage multiple deadlines with care.
- Service-driven mindset: you build trust provide reassurance and anticipate needs.
- Self-motivated and proactivesomeone who follows through and finds solutions.
- Flexible and resourceful able to adapt in a fast-paced ever-changing environment.
- Comfortable working outside of standard hours if urgent needs arise.
Why Caliber
When you join Caliber Healthcare Solutions youre joining a team that values relationships responsiveness and reliability. We offer:
- A collaborative supportive team culture.
- Competitive compensation and benefits from day one.
- Opportunities to grow within a fast-paced mission-driven organization.
Required Experience:
Unclear Seniority
Employment Type
Full Time
