The Infusion Administrative Assistant is responsible for providing administrative support to ensure the efficient operation of the medical office. You will support medical staff and patients through a variety of tasks related to patient care management organization and communication.
Schedule - Wednesdays: 8:00 AM -4:30 PM and one rotating day (can just work Wednesdays if preferred).
Essential Duties and Responsibilities
The essential functions include but are not limited to the following:
Assists nurses with obtaining patient orders office visit notes and labs from outside provider offices
Act as point of contact for stake holders
Interview patients for case histories prior to appointments
Update and maintain patients health records
Assist patients with initial paperwork
Schedule and coordinate appointments
Process insurance claims in compliance with law requirements
Use medical software to support all transactions
Manage receivable and payable accounts and maintain financial records
Answer patients queries and ensure quality customer service
Collaborate with doctors and nurses to help with schedule tests and order supplies
Ensure compliance with procedure
Keep up to date with changes in medical and insurance legislation
Other duties as assigned
Minimum Qualifications
Minimum of 2-3 years of related experience and/or training in similar medical practice/field
High school diploma: certification in medical administration is a plus
Experience accessing Electronic Medical Records
Inventory Management
Microsoft 365 (Teams SharePoint and OneDrive)
Microsoft Office (Word Excel)
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position
Reasonable accommodations may be made to enable individuals with disabilities to perform the functions
While performing the duties of this position the employee is regularly required to talk or hear.
The employee frequently is required to use hands or fingers handle or feel objects tools or controls.
Sitting and standing for hours at a time. Some bending and stooping may be
Manual dexterity to perform clinical duties as assigned
Regularly lift/move up to 10 lbs. and occasionally lift/move up to 25 lbs.
Specific vision abilities required by this position include close vision distance vision and the ability to adjust focus
The noise level in the work environment is usually low to moderate
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge skills or abilities. This document does not create an employment contract implied or otherwise other than an at will relationship.
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