The Director of Healthcare Partnerships (Central) leads a team of regional field-based Managers of Healthcare Partnerships to effectively drive productivity and success in their roles. This position reports to the VP Healthcare Partnerships.
Salary range: $03
Position Responsibilities may include but not limited to
Oversee and implement Medicaid and Long-Term Care field sales systems to maximize territory outcomes across core field sales areas of focus; meet forecast maximize field engagements growth service continuity and overall business development
Oversee field ride and virtual assessments of customer facing presentations including in-services customer leadership meetings and continuing education programs
Evaluate territory performance and monitor productivity/metrics workload and outputs while ensuring compliance with policies and processes and address issues through corrective action process as they arise
Mentor coach develop train and support field sales team to effectively drive productivity and results
Partner with senior leadership to continuously refresh customer messaging ensuring consistent language used across marketing collateral slide decks in-services and continuing education
Oversee field team CRM training and compliance to ensure all activities are recorded timely and consistently including customer engagements contacts and all other system information allowing for timely export of field data reporting
Communicate team objectives in ways that promote teamwork and create a strong sense of shared goals among team members
Guide field sales team to develop updated sales forecasts
Identify and communicate comprehensive state strategies including competitive dynamics regulatory changes and agency and customer needs and market share qualifications
Develop and implement strategies to best respond to current trends and changes
Work closely with operations marketing intake and customer service teams to promote cross-functional collaboration
Represent the brand with the Sales Team at conferences or referral source meetings when necessary
Use data to optimize field team effectiveness and territory prioritization
Coverage of internal states and open territories as needed
Develop and manage to performance scorecard achievement
Required Skills and Experience
Bachelors degree in Business Management or related field
5 years experience in sales/territory management/business development experience in the healthcare and/or insurance plan industry or related field
Expertise in LTSS HCBS and Medicaid programs including Managed Medicaid LTSS and Medicaid FFS programs
Experience managing a field sales team during field rides and supporting virtual customer engagements
Ability to communicate effectively in a small or large group setting while successfully relating to a wide range of personalities
Ability to adjust and prioritize in a fast-paced hyper-growth environment
Genuine passion to help people and better their situations with meal solutions
Ability to travel 50% of the time both regionally and nationwide
Preferred Skills and Experience
MBA or other related Masters degree
Previous experience with Managed Care programs with specific expertise in Medicaid Aging and high-risk populations
Physical Requirements
Repetitive motions that include the wrists hands and/or fingers
Sedentary work that primarily involves sitting remaining in a stationary position for prolonged periods
Visual perception to perform job including peripheral vision depth perception and the ability to adjust focus
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