Head of Supply Planning Operations
Head of Supply Planning Operations
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Salary Not Disclosed
1 Vacancy
Job Description
About us
Dyson is a global technology enterprise. Were growing fast and our ambition is huge more categories more locations and more people.Dyson launched in the US in 2002 and since then operations have grown exponentially. Our US headquarters is based in Chicagos Fulton Market neighborhood. We also have employees working in field sales our service centers and in our growing number of Dyson Demo Stores across the country.
Were committed to our campus culture and want to have people collaborating developing and learning from each other. By having everyone on campus together we have been able to nurture a fantastic social and dynamic environment.
About the role
The successful candidate will be highly operational excel at growing and managing teams a consummate team player adept at building world class operations and delivery experiences that customers love. S/he will have excellent written and oral communication.
This position is instrumental in leading the strategy and execution of Dyson supply chain and order fulfillment solutions across the Americas region. This includes particular focus on Dyson retail and e-Commerce revolution as we seek to make our supply chain one of our strategic enablers. Based on business priorities this role implements models that optimize service levels inventory and costs.
Accountable for the end to end Americas supply chain and fulfillment related performance KPIs and operational budgets. Responsible for generating supply chain strategies that will help move Dysons supply chain to world class. S/he will continuously seek out ways to improve the processes and operations related to the supply chain organization.
The position will optimize supply chain end to end with focus on delivering exceptional service while optimizing costs. Partnering with Sales leadership Direct leadership Finance IT and retailers to drive efficiencies and service levels across the supply landscape. Partnering with the overall Americas Supply Chain organization will be critical to drive best practices and consistency across the supply chain.
Key partner on collaborative process improvement projects and strategy development at all levels and with multiple teams including Dyson retail e-Commerce IT Finance Multi Brand retail and global teams.
Main Accountabilities and Supporting Activities
Identify the optimal future state of operations compared to the current state and prioritize closing the gaps.
Analyze opportunities develop and implement strategies and business plans to optimize the customer delivery experience for both the ecommerce and retail channels and reduce costs.
Build world class supply chain capabilities - systems processes policies and practices.
Build and develop a great team that challenge themselves to provide excellence in customer service.
Own the relationship between Sales Retailers and all 3PLs (freight forwarder cross docking operations outside warehousing order fulfillment etc.)
Builds and maintains strong positive partnerships with all stakeholders
Ensures operational adherence to the plan (timely processing and/or flow of orders adherence to budgets etc.) and communicates issues impacting product availability and/or financial budgets
Shares best practices and actively contributes to process improvement
Represents Ops team at a variety of divisional and/or product related meetings and offers operational expertise/perspective
About you
BA/BS in the area of Supply Chain or related quantitative/business discipline preferred.
8 years experience preferably in consumer electronics or appliance industry and/or an organization with a well-developed Omni channel infrastructure.
Strong hands on knowledge of all aspects of the Supply Chain warehousing / distribution center operations logistics production procurement planning forecasting inventory management etc dealing with complex retailer supply chain requirements.
5 plus years of experience in leadership roles
Proven ability to build operations from the ground up defining and redesigning roles responsibilities processes technology policies and practices for multiple customer segments.
Demonstrated ability to operate both strategically and tactically in a high-energy fast-paced environment.
Proven track record of success defining and delivering innovative disruptive ideas to drive long term business results.
Experience hiring world-class talent as well as developing and coaching others to achieve their full potential.
The ability to think and move quickly and inspire his/her team in an environment where continuous innovation is desired.
Demonstrated analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop business cases.
Experience working with partners at multiple levels within the organization (eCommerce marketing finance human resources legal and other functional groups)
High degree of organization and ability to manage multiple competing priorities simultaneously (including demonstrated ability in planning and organizational project management).
Excellent communication (verbal and written) and collaboration skills that enable you to earn trust at all levels.
Demonstrated ability to listen negotiate and lead
Exhibits excellent judgment
Entrepreneurial problem solver
Vocally self-aware and curious
Positive attitude and infectious enthusiasm
Hires great people. Develops great people
Has relentlessly high standards
Thinks strategically but stays on top of tactical execution
Expects and requires disruptive innovation of her/his team
Results oriented
Has the innate ability to inspire passion in others
Benefits
At Dyson how we reward you is linked to our high-performance culture. But its about more than salary and bonus. Through a package of financial lifestyle and health benefits we support whatever stage of life youre in and the moments that matter.
Financial benefits:
401K with up to a 4% match
Company paid Life Insurance and AD&D
Flexible Savings Account (FSA) and Health Savings Account (HSA)
Lifestyle benefits:
Competitive Paid Time Off Benefits including Separate Holiday Sick and Vacation Time
Pre-tax Commuter Benefits (applicable areas only)
Generous Child Care Leave Program
Wellness Program
Employee Assistance Program
Generous Dyson Product Discounts
Health benefits:
Multi-Level Healthcare Coverage Options
Vision & Dental Coverage
Company paid Short-Term and Long-Term Disability
Dyson is committed to fostering an inclusive and accessible environment that reflects the diversity of the community in which we live. If requested we will provide reasonable accommodation during the recruitment process for persons with disabilities. Contact us at for more information. Dyson is an Equal Opportunity Employer.
Dyson is an equal opportunity employer. We know that great minds dont think alike and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race colour religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other any other dimension of diversity.
Required Experience:
Director
Employment Type
Full Time
