Human Resources Employee Relations Manager, Associate

Join our dynamic team as an Employee Relations Partner where you will shape the future of workplace culture and drive meaningful change. Bring your expertise to collaborate with HR colleagues and business managers ensuring a high-performing work environment. Unlock your potential with us and make your mark in the world of employee relations.

Job Summary:
As an Employee Relations Partner within the Global Employee Relations Team you will conduct and facilitate complex sensitive and time-critical ER investigations. You will partner with HR colleagues and business managers to implement strategies plans and interventions that develop and maintain a high-performing work environment. Your role will be pivotal in consulting on complex ER matters providing effective advice resolution and remediation.

Job Responsibilities:

• Consult on complex ER matters providing effective advice resolution and remediation.
• Document investigative paths recommendations and resolutions; write investigative summaries in a clear concise and legally defensible manner.
• Conduct climate assessments using inclusive investigative skills to identify underlying issues.
• Engage control partners including Global Securities and Investigations Legal Compliance and HR colleagues to resolve serious work situations.
• Execute a robust risk and controls agenda.
• Provide ER learning sessions and reporting to address emerging trends and issues.
• Perform other similar functions.

Required Qualifications Capabilities and Skills:

• Bachelors Degree in Business Human Resources Management Law or related fields.
• 5 years of HR experience in the shared services/BPO industry focusing on end-to-end employee relations case management.
• Knowledgeable of HR practices and the financial impact of HR decisions.
• Understanding of Asia Pacific employment and labor laws.
• Expert knowledge of ER practices arbitration mediation legal proceedings and fair employment practices.

Preferred Qualifications Capabilities and Skills:

• Strong investigation consulting and problem resolution experience with the ability to influence all employee levels.
• Ability to quickly size up complex people/business situations develop alternatives and make sound recommendations.
• Insightful in assessing issues/potential risks and recommending balanced solutions.
• Proficient in critical thinking data analytics and judgment to make fact-based decisions.