Dedicated Line Manager

Location:Mexico (Mexico City)

About Us:Join our team and help shape the future of our organization. We are a leading company committed to excellence and innovation seeking a talented Senior Recruiter to support our growth.

Job Overview: Manage a team of clinical staff working in support of clinical studies to ensure projects are appropriately resourced and employees are trained and meeting project objectives.

Key Responsibilities:

Manage staff in accordance with organizations policies and applicable regulations. Responsibilities include planning assigning and directing work assessing performance and guiding professional development rewarding and disciplining employees and addressing employee relations issues and resolving problems.
Participate in the selection for hiring new employees by conducting candidate review and participating in the interviewing process. Ensure that new employees are properly onboarded and trained.
Ensure that staff has the proper materials systems access and training to complete job responsibilities. Provide oversight for the execution of the training plan SOP review and training experiences as applicable.
Participate in the allocation of resources to clinical research projects by assigning staff to clinical studies based on their experience and training.
Manage the quality of assigned staffs clinical work through regular review and evaluation of work product.
Identifies quality risks and issues and create appropriate corrective action plans to prevent or correct deficiencies in performance of staff.
Ensures that staff are meeting defined workload and quality metrics through regular review and reporting of findings as outlined by clinical operations management.
May collaborate with other clinical teams and other functional leadership to manage project related challenges and to achieve exemplary customer service.
Participates in corporate or organizational departmental quality or process improvement initiatives.

Basic Qualifications:

Bachelors Degree in scientific discipline or health care preferred.
Prior clinical trial experience including experience in a management/leadership capacity.
In-depth knowledge of applicable clinical research regulatory requirements (i.e. Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines).

Availability to travel.

Others requirements:

Good leadership skills.
Computer skills including proficiency in use of Microsoft Word Excel and PowerPoint.
Written and verbal communication skills including good command of English.
Excellent organizational and problem solving skills.
Effective time management skills and ability to manage competing priorities.
Ability to establish and maintain effective working relationships with coworkers managers and clients.

Organizational and problem solving skills

IQVIA is committed to embracing a diverse and inclusive work environment. Our goal is to attract and retain the best people regardless of their gender race marital status ethnic origin national origin age disability sexual orientation gender identity or any other characteristic. Join us!

IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at