Accounts Receivable - Billing and Collections
Accounts Receivable - Billing and Collections
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Salary Not Disclosed
1 Vacancy
Job Description
JOB SUMMARY:
This position will be responsible for completing duties in all aspects of the billing and collections department including but not limited to billing collections cash posting carrier communications and customer service both internally and externally. This position will contribute and play an integral role in the success of the billing team and the business unit.
DUTIES AND RESPONSIBILITIES:
- Interacts and communicates with fellow employees carriers and customers in an accurate courteous and professional manner in person by email and by telephone.
- Assist with updating customer master files.
- Monitor Workflow Queue and the unbilled orders report daily to process all available invoicing for assigned customer accounts.
- Verify that all applicable charges have been added to an order and rates are correct.
- Submit and communicate with terminal locations the billing hold report for assistance with processing weekly unbilled.
- Research and complete credit/rebills.
- Perform day to day financial transactions including verifying classifying computing posting and recording accounts receivable data including payment posting as assigned.
- Generate AR aging reports and be accountable for reducing delinquency for assigned customer accounts.
- Facilitate swift payment of invoices due to the organization by sending invoice reminders and making collection calls to outstanding accounts.
- Perform other assigned tasks and duties necessary to support the Billing & Collections Department.
EXPERIENCE AND SKILL REQUIREMENTS:
- 1-3 years of prior Billing and/or Customer Service experience.
- Transportation experience using McLeod Software is desired but not required.
- High degree of accuracy and attention to detail.
- Must have proven ability with MS Excel MS Word and MS Outlook.
- Must have excellent communication and customer service skills.
- Must possess the ability to multitask and work in a fast paced environment.
BUSINESS & LEADERSHIP COMPETENCIES:
- Teambuilding skills and the ability to drive change.
- Strong analytical and problem solving skills.
- Strong organizational and time management skills.
- High energy enthusiasm and a positive attitude to the team.
- Willingness to understand and support change as it relates to processes structure and business modeling.
Employment Type
Full Time
