Senior Resident Engineer Program Manager
Senior Resident Engineer Program Manager
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Job Description
Are you passionate about being part of a successful team
Are you excited by the prospect of working for an industry leader in Energy Technology
Join our team!
Our Industry & Energy Technology (IET) team provides industry-leading products and services that optimize the extraction production and processing of energy. We help a diverse range of customers across the value chain to reduce operating costs and improve productivity. Our team plays an integral role by helping the business plan for the future.
Partner with the best
The Senior Resident Engineer Program Manager will be responsible to oversee and optimize the deployment and career development of our global Field Resident Engineer workforce.
The Senior Resident Engineer Program Manager will manage both internal and contingent resources globally align workforce strategy with business demand and drive continuous development of our FRE pool with a strong focus on performance compliance and customer satisfaction.
As Senior Resident Engineer Program Manager you will be responsible for :
Workforce Planning & Assignment Oversight
- Define and execute global resource strategies to optimize the mix of internal FRE and external contractors.
- Ensure accurate demand forecasting and capacity planning in collaboration with Business Units and the Demand & Capacity (D&C) team.
- Lead the assignment of FRE/FSEs based on skills availability rest requirements and customer priorities.
- Guarantee compliance with Fit For Job (FFJ) procedures and Fatigue Management policies
Resident Program & Pool Management
- Manage a global pool of FSE Residents aligning assignments with CS Catalog productivity goals.
- Maintain and regularly update the CS Resident list by region sharing with Finance Catalog D&C and Lean teams.
- Evaluate ongoing assignments to ensure alignment with strategy quality and cost targets.
- Facilitate cross-regional resource sharing and rotations to enhance flexibility and minimize downtime.
- Implement and oversee development career paths for stepping up the FRE/FSEs population globally including training programs and mentorship initiatives in partnership with the GTS Training Academy.
- Conduct regular performance reviews career discussions and skill gap analyses.
- Encourage multi-skill development and support upskilling initiatives including certification achievements.
- Operational Efficiency & Continuous Improvement
- Drive Lean initiatives and efficiency programs through automation tooling and data-driven decision-making.
- Track and analyze key performance metrics including utilization hourly rate HSE service quality customer NPS.
- Ensure effective onboarding processes for new hires and external suppliers covering HSE IT tools visa/work permits and site readiness
Cross-Functional Collaboration & Compliance
- Act as the primary point of contact between Assignment Specialists Mobilization teams Sourcing and Business Units.
- Oversee accurate and timely updates in planning tools such as ServiceMax and P6.
- Support T&E (Time & Expenses) management ensuring policy adherence and user support.
- Manage NPE (Nuovo Pignone Expat) Contracts and ensure quarterly reviews to support the accounting system.
Fuel your passion
To be successful in this role you will have :
- Bachelors degree in Engineering Business Administration or 10 years related site ops management experience.
- Minimum 7 years of experience in field operations resource management or a similar leadership role.
- Proven experience managing large global teams and complex resource plans.
- Strong understanding of service delivery operations project management and global mobility processes.
- Excellent organizational communication and analytical skills.
Required Experience:
Manager
Employment Type
Full-Time
