Lead Business Continuity (f/m/d)*

YOUR MISSION:

As Lead Business Continuity (f/m/d)* you will play a critical role in strengthening the resilience of our digital systems operations and infrastructure. You will be responsible for developing implementing and maintaining comprehensive business continuity and crisis management strategies within the Technology & Operations Divisions ensuring the organization is prepared to respond effectively to disruptions and maintain operational stability.

IN THIS ROLE YOU WILL:

• Business Continuity Planning Support the development of a robust business continuity strategy. Conduct risk assessments and business impact analyses to identify vulnerabilities assess critical processes and define disaster recovery strategies.
• Crisis Management & Disaster Recovery Establish and lead a cross-functional crisis management team. Develop and implement crisis response and disaster recovery plans to minimize operational disruptions.
• Incident Response Collaborate with the Security Operations Team to develop and maintain incident response plans aligned with central processes ensuring effective mitigation and recovery.
• Training & Awareness Conduct training sessions simulations and awareness initiatives to equip employees with the skills to respond effectively to crises and disruptions.
• Policy Development & Compliance Develop and update business continuity and crisis management policies in line with industry best practices and regulatory requirements ensuring ongoing compliance.
• Collaboration & Communication Work closely with Operations & Technology leaders Global Compliance and external stakeholders to align business continuity efforts. Establish communication protocols for effective information exchange during incidents.
• Support Work closely with team members of the IS&T Governance team to keep track of relevant regulations frameworks and contractual obligations. Support in answering RFPs for potential prospects and current customers

WHAT YOU BRING TO THE TABLE:

• Bachelors or Masters degree in IT Business or a related field
• Hands-on experience implementing a Business Continuity Management System (BCMS) aligned with ISO 22301:2019.
• Proven track record in developing and executing IT business continuity disaster recovery and crisis management strategies.
• Strong knowledge of Digital & IT infrastructures risk management and security & network best practices.
• Ability to stay composed and make sound decisions in high-pressure situations.
• Familiarity with relevant laws regulations and industry standards related to business continuity and crisis management.

NICE TO HAVE:

• Certifications such as CBCP CISM CRISC and ISO 22301.
• Experience with ServiceNow GRC RSA Archer or similar
• Change Management Expertise

WHATS IN IT FOR YOU

• Join a diverse team of 40 nationalities with flat hierarchies and a collaborative company culture.
• Opportunity to build and scale your career at the intersection of customer-facing roles and engineering in a dynamic startup on its journey to become an international leader in SaaS platforms for Conversational AI.
• Deutschland ticket Urban Sports Club Job Rad Nilo Health weekly sponsored office lunches
• Competitive compensation and equity package.
• Flexible working hours 28 vacation days and workation opportunities.
• Access to a training and development budget for continuous professional growth.
• Regular team events game nights and other social activities.
• Hybrid work environment. However we love to build real connections and want to welcome everyone in our beautiful Berlin office on certain days.

Your recruiting process at Parloa:

Recruiter video call Meet your manager Expert interview(s) Meeting the team Founder interview