Care Coordinator
Care Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
About Us
At Senior Helpers of Elmwood Park we are passionate about making a meaningful difference in the lives of seniors and their families. We provide compassionate professional and reliable in-home care that allows clients to live independently with dignity. As we grow we are seeking a dedicated Care Coordinator to join our team and support both client care coordination and daily office operations.
Position Summary
This hybrid role is ideal for someone who is highly organized detail-oriented and people-focused. The Care Coordinatorwill oversee client scheduling caregiver matching care plan management and in-home visits while also ensuring smooth day-to-day office operations. The role requires excellent communication skills problem-solving abilities and a passion for helping others.
KEY RESPONSIBILITIES
Care Coordination:
- Manage client scheduling and match caregivers based on skills availability and client needs.
- Conduct follow-ups with clients and families including in-home visits to ensure quality of care and satisfaction.
- Maintain accurate client files assessments and care plans in compliance with company and state requirements.
- Support recruitment onboarding and training of caregivers.
- Provide caregivers with schedules updates and support for client-specific needs.
- Support on-call coverage needs on a rotational basis.
Office Administration:
- Oversee front office operations including phone calls emails and visitor inquiries.
- Handle data entry filing and maintenance of office records.
- Assist with billing payroll support and insurance/Medicaid documentation as needed.
- Prepare reports manage supplies and support compliance with policies and procedures.
- Coordinate communication between caregivers clients and management.
Qualifications
- Previous experience in care coordination client care management or healthcare administrationpreferred.
- Strong organizational and multitasking abilities.
- Proficient in Microsoft Office Suite; experience with ClearCare/WellSkyor similar scheduling software is a plus.
- Excellent verbal and written communication skills.
- Compassionate professional and reliable with a strong attention to detail.
- Ability to handle confidential information and work under pressure.
- Valid drivers license and reliable transportation for in-home visits.
What We Offer
- Competitive pay and benefits.
- Opportunities for professional development and growth.
- Supportive team environment where your contributions make a real difference.
- The chance to impact the lives of seniors and their families every day
Required Experience:
IC
Employment Type
Full-Time
