Global Lead Training Specialist, B2B
Global Lead Training Specialist, B2B
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Job Description
About the role
Dyson B2B is a dedicated channel where Dyson products are sold for purposes of primary usage in business settings. It is the channel in-charge of sales of Airblade in construction and real estate development consumer technology products in hospitality salons universities workplaces and other business sectors.
Dyson B2B Capability is responsible for ensuring upskilling of the Global B2B organization. It involves creating and implementing capability training and competency building for internal and external salesforce. It is a dedicated function that works on ensuring that the Dyson B2B sales and customer servicing standard is standardized internally and externally.
Drive the capability curriculum for Global B2B organization
Master product and sales training content and delivery
Ensure NPD training sessions and annual refresher course with B2B sales & marketing teams
Drive capability & sales skills training for B2B salesforce to ensure upskilling and growth through internal content and leveraging external training partners
Work with country B2B leads in ensuring team capabilities team onboarding special skills trainings as needed
Support B2B partners capability building
Lead train the trainers for B2Bs partner network and inside sales agents leveraging other departments as needed
Co-develop with marketing the consumer experience roll-out with key customers on key verticals like Hospitality Beauty & Wellness
Support in day-to-day training and sales support operations on categories:
Drive annual training calendar and ensure budget sufficiency and efficiency
Monitor and evaluate sales team capabilities and present recommendations to Global B2B lead team on capability building priorities
Support capabilities building in rolling out projects and business expansion (Ex. B2B EC connectivity)
About you
Holds a degree in HR or Education or Marketing or Communications
Has country or regional experience; with exposure in business processes project execution and performance measurement.
Experience in HR learning for development function is a plus
Demonstrates business acumen and strong linkage of capability to performance
Curious and willing to challenge the status quo; comfortable with complexity ambiguity
Demonstrates stakeholder management skills.
Dyson is an equal opportunity employer. We know that great minds dont think alike and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race colour religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other any other dimension of diversity.
Required Experience:
Exec
Employment Type
Full-Time
