Deputy Country Manager - Belgium&Luxembourg
Deputy Country Manager - Belgium&Luxembourg
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Job Description
About the Team
We are the BYD Benelux team a passionate team of young and seasoned professionals driven by innovation and a comprehensive understanding of the automotive landscape in the Netherlands Belgium and Luxembourg. We embrace the diverse challenges of being a new entrant brand and are committed to our long-term success by delivering top-tier BEV/PHEV products customer experience and services to our local customers.
Our forward-thinking approach and unwavering dedication to collaboration with our valued partners form the foundation of our long-term success. We are agile quick to respond to industry trends and always strive to set new benchmarks in quality and innovation. United by a shared vision of excellence the BYD Benelux team is focused on creating a sustainable and customer-centric future in the automotive world.
About the role
As the Deputy Country Manager Belgium Luxembourg you will play a key role in driving business growth and ensuring the smooth execution of operations in the Dutch market. You will jointly own the national commercial targets lead the expansion of our business and partner network and deliver outstanding customer experiencessupporting and in close collaboration with the Country Manager Benelux.
Beyond the existing business scope you are expected to leverage your strong local expertise and resources to identify and realize new business opportunities. This role requires both your strategic vision and hands-on operational leadershipbalancing quantitative objectives (e.g. customer NPS sales network development market share and P&L) with qualitative outcomes (e.g. Investor relations team development and mentorship).
Together with all members in the BYD Benelux team you will steer and contribute to building a strong and sustainable BYD presence in Belgium and Luxembourg securing long-term success in this key market in Europe.
Your Tasks:
- Deliver national commercial results translating national strategic targets (e.g. customer satisfaction network coverage sales market share inventory turnover profitability) into actionable goals for regional partners stakeholders and teams and overseeing their execution.
- Act as the face of BYD in Belgium and Luxembourg with industry stakeholders and media; build and strengthen relationships with key partners.
- Manage dealer and partner relations ensuring high network quality and strict compliance with BYD standards.
- Drive business growth with an omni-channel and B2B2B2C approach; negotiate and oversee dealership agreements while fostering teamwork to achieve shared goals.
- Champion a customer-first mindset by understanding evolving needs and working with partners to consistently exceed expectations.
- Oversee and optimize the entire customer journeyfrom lead generation to order delivery and after-sales satisfaction.
- Recruit develop and inspire the BYD BeLux team ensuring strong performance management coaching and talent growth.
- Provide market insights and customer feedback to internal teams supporting continuous improvement and innovation.
You have
- 10 years of professional experience including at least 3 years in a senior commercial or sales role in the automotive technology or consumer retail sector.
- Proven track record in team leadership and achieving business targets.
- Excellent communication negotiation and relationship-building skills.
- Self-motivated with high adaptability resilience in a rapidly developing dynamic environment and partner effectively with cross-border/cultural teams.
- Fluency in Flemish French and English; additional European languages or Chinese Mandarin is a plus.
- Ability to travel up to 50% of the time with frequent visits to the head office investors and partners.
- Solid understanding of commercial tools CRM systems and digital business processes.
- Bachelors or Masters degree in Business Administration or related field.
We offer
- An exciting opportunity to drive the transition of zero-emission transportation and economic decarbonization in a fast-growing company that represents leading technology in sustainability solutions.
- Performance and experience-based competitive remuneration package and a cool BYD company car for both work and family.
- International learning opportunities team building and various exciting events for special days and milestones.
- 25 days of annual holiday allowance with the option of acquiring an additional 5 days.
About BYD Group
Established in November 1994 BYD Group is a leading multi-sector high-tech company focused on innovation and development in automobiles rail transit renewable energy and electronics.
Committed to fulfilling a better life through technological innovations BYD Group leverages a robust network of over 40 subsidiaries with over 900000 employees of 110000 engineers worldwide in over 400 cities of 79 countries actively driving the implementation of comprehensive zero-emission and emission reduction 2024 BYD Auto delivered 4.27 million NEV (BEVPHEV) globally maintaining its position as the world leader in NEV sales.
BYD Group upholds the values of innovation pragmatism passion and competition dedicating itself to technological empowerment throughout the entire process of renewable energy acquisition storage and application contributing to the goal of sustainable future development for all humanity.
Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team
Employment Type
Full Time
