TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide.
Job Title: Sr Adj CGL
Work Location: Itasca IL 60143
Job Type: Full-time
Work Type: Hybrid
Duration: 4 Months
Job Description
Our Claims team is currently seeking a Commercial General Liability (CGL) Litigation Specialist.
This position requires daily telephone contacts with the commercial line policyholders risk managers and agents.
Fully responsible for the analysis investigation evaluation negotiation and resolution of complex commercial claims requiring thorough investigations including telephone contacts with the involved parties; technical expertise and complex analysis.
Claim assignments are multi-state and involve commercial customers.
Responsibilities/Essential Functions:
Must have or secure and maintain appropriate state adjuster license(s) and continuing education credits.
Handle complex commercial liability claims.
Works within significant limits and authority on assignments of higher technical complexity and coordination.
Uses discretion and independent judgment in claim handling
Identifies possibly suspicious claims
Possesses demonstrated technical knowledge and skills including product and industry.
Claims handled will be of greater complexity and will require a higher level of investigation analysis evaluation and negotiation including interpretation of commercial coverages.
Claims handled will involve moderate complexity severity and exposures
Authority levels are higher in recognition of the higher proficiency associated with this level.
May be responsible for all aspects of each claim including informal hearings arbitrations and small claims litigation and maintaining a high level of productivity confidentiality and customer service.
They may be used as a technical resource by adjusters may represent the company at mediation arbitration and trials.
May provide training and mentoring to adjusters.
Assignments are broad in nature usually requiring originality and ingenuity.
Review and analyze contracts leases and identify risk transfer opportunities
Demonstrate ability to write positional coverage letters.
Required Skills Key Competencies and Experience:
Typically has 4 to 10 years Commercial General Liability experience
Bachelor s Degree or equivalent experience industry designation preferred.
Dedicated to meeting the expectations and requirements of internal and external customers
Makes decisions in an informed confident and timely manner
Maintains constructive working relationships despite differing perspectives
Considers the perspectives of others and gives them credibility
Strong organizational and time management skills
Ability to negotiate skillfully in difficult situations with both internal and external groups Demonstrates ability to win concessions without damaging relationships.
Demonstrates strong written and verbal communication skills. Promotes and facilitates free and open communication.
Understanding of applicable statutes regulations and case law
Thinks critically and anticipates recognizes identifies and develops solutions to problems in a timely manner.
Easily adapts to new or different changing situations requirements or priorities.
Cultivates an environment of teamwork and collaboration
Operates with latitude for un-reviewed action or decision.
Computer experience (MS Office excel word etc.)
Proficient using Claims systems (i.e. CSS PMS CMX etc.)
Ability to work in a paperless environment
Physical Demands and Work Environment:
Ability to use a personal computer and other standard office equipment
Ability to travel as necessary
Ability to sit and/or stand for extended periods
TekWissen Group is an equal opportunity employer supporting workforce diversity.
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