Systems Analyst 3(UI/UX designer)
Systems Analyst 3(UI/UX designer)
Posted on :
28-08-2025
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1 Vacancy
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Job Description
Hello All
I hope youre doing well.
Role: Systems Analyst 3(UI/UX designer)
Location: 4601 W Guadalupe St Austin Texas 78751(hybrid)
Type: C2C/W2
Duration: 6 Months
Solicitation Reference Number:
Working Title: Systems Analyst 3
Title/Level: Systems Analyst 3
Category: Applications/Software Development
Full Time
I. DESCRIPTION OF SERVICES
Texas Health and Human Services Commission requires the services of 1 Systems Analyst 3 hereafter referred to as Candidate(s) who meets the general qualifications of Systems Analyst 3 Applications/Software Development and the specifications outlined in this document for the Texas Health and Human Services Commission.
All work products resulting from the project shall be considered works made for hire and are the property of the Texas Health and Human Services Commission and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law. Texas Health and Human Services Commission will pay no fees for interviews or discussions which occur during the process of selecting a Candidate(s).
Understands business objectives and problems identifies alternative solutions performs studies and cost/benefit analysis of alternatives. Analyzes user requirements procedures and problems to automate processing or to improve existing computer system: Confers with personnel of organizational units involved to analyze current operational procedures identify problems and learn specific input and output requirements such as forms of data input how data is to be; summarized and formats for reports. Writes detailed description of user needs program functions and steps required to develop or modify computer program. Reviews computer system capabilities specifications and scheduling limitations to determine if requested program or program change is possible within existing system.
The role of UI/UX designers is central to improving accessibility usability and responsiveness of the HHSC eligibility systems.
Key responsibilities include:
Lead user research initiatives and journey mapping to gain deep insights into user interactions and identify opportunities for optimization.
Proven UX Design Experience: Extensive portfolio demonstrating expertise in user research information architecture wireframing prototyping (low and high-fidelity) and usability testing.
Develop wireframes prototypes and visual hierarchies in accordance with established accessibility guidelines and branding standards.
Collaborate with Code for America and cross-functional teams to apply industry best practices in UI/UX design.
Engage in discovery workshops feedback sessions and sprint planning to ensure that design decisions are aligned with business objectives.
Employ a comprehensive suite of tools-including Figma Adobe XD Sketch and Hotjar-and implement usability testing responsive design and SEO optimization strategies.
Experience with AI/ML Interfaces: Demonstrated experience designing user interfaces for systems that incorporate Artificial Intelligence or Machine Learning with a focus on explainable AI (XAI) and human-AI interaction principles.
Complex System Design: Ability to understand and design for complex business logic and regulatory requirements particularly in domains like government services healthcare or finance.
Data Visualization: Skill in presenting complex data and AI insights in a clear concise and understandable visual format.
Empathy and User Advocacy: Deep commitment to understanding user needs and advocating for user-centered design principles.
Collaboration & Communication: Excellent verbal and written communication skills to effectively collaborate with cross-functional teams and present design solutions to stakeholders.
Understanding of Accessibility Standards: Knowledge of WCAG and other accessibility guidelines to ensure inclusive design.
Bonus: Experience with eligibility determination systems or similar rule-based data-intensive applications.
II. CANDIDATE SKILLS AND QUALIFICATIONS
Minimum Requirements:
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
Years
Required/Preferred
Experience
11
Required
Hands-on experience designing user interfaces and experiences for enterprise systems including wireframes prototypes and visual hierarchies using tools like Figma Adobe XD and Sketch.
11
Required
Demonstrated ability to collaborate with technical and non-technical teams translating business needs into intuitive design solutions that align with accessibility and branding standards.
10
Required
Experience applying UX design principles such as hierarchy contrast and alignment to create responsive and accessible web and mobile interfaces.
10
Required
Experience creating wireframes and prototypes that support agile development cycles including sketch-to-visual fidelity transitions.
5
Preferred
Experience designing graphical diagrams and visual narratives to communicate timelines workflows and system architecture.
3
Preferred
Demonstrated ability to facilitate design workshops and feedback sessions with stakeholders ensuring alignment with business goals and user needs.
3
Preferred
Bachelors degree in graphic design Human-Computer Interaction Computer Science or related field. Equivalent experience may be substituted.
3
Preferred
Strong multitasking skills with the ability to manage multiple design streams across concurrent work effort.
III. TERMS OF SERVICE
Services are expected to start 10/01/2025 and are expected to complete by 01/31/2026. Total estimated hours per Candidate shall not exceed 960 hours. This service may be amended renewed and/or extended providing both parties agree to do so in writing.
IV. WORK HOURS AND LOCATION
Services shall be provided during normal business hours unless otherwise coordinated through the Texas Health and Human Services Commission. Normal business hours are Monday through Friday from 8:00 AM to 5:00 PM excluding State holidays when the agency is closed.
The primary work location(s) will be at 4601 W Gudalupe St Austin Texas 78751. The working position is Hybrid - On Site and Telework. Any and all travel per diem parking and/or living expenses shall be at the Candidates and/or Vendors expense. Texas Health and Human Services Commission will provide pre-approved written authorization for travel for any services to be performed away from the primary work location(s). Pre-approved travel expenses are limited to the rates and comply with the rules prescribed by the State of Texas for travel by its classified employees including any requirement for original receipts.
The Candidate(s) may be required to work outside the normal business hours on weekends evenings and holidays as requested. Payment for work over 40 hours will be at the hourly rate quoted and must be coordinated and pre-approved through Texas Health and Human Services Commission.
The primary work location(s) will be at 4601 W Gudalupe St Austin Texas 78751. The working position is Hybrid - On Site and Telework. Any and all travel per diem parking and/or living expenses shall be at the Candidates and/or Vendors expense. Texas Health and Human Services Commission will provide pre-approved written authorization for travel for any services to be performed away from the primary work location(s). Pre-approved travel expenses are limited to the rates and comply with the rules prescribed by the State of Texas for travel by its classified employees including any requirement for original receipts.
The Candidate(s) may be required to work outside the normal business hours on weekends evenings and holidays as requested. Payment for work over 40 hours will be at the hourly rate quoted and must be coordinated and pre-approved through Texas Health and Human Services Commission.
V. OTHER SPECIAL REQUIREMENTS
TERM OF SERVICE
Services are expected to start on or around October 1 2025 and are expected to completed by January 31 2026. Total estimated hours per candidate shall not exceed 960 hours for FY26.
Initial Purchase Order Term:
Any Purchase Order resulting from this Request for Resumes is effective on the date of issuance and expires on the last day of the State fiscal year in which the Purchase Order was issued unless sooner stated in the Purchase Order or unless sooner terminated renewed or extended as provided in the Purchase Order.
Renewal Option(s):
HHSC at its sole discretion may renew the Purchase Order for up to three one-year optional renewals. Such renewal(s) if exercised shall be subject to all the requirements and terms and conditions of the Purchase Order.
WORK HOURS AND LOCATION
A) Services shall be provided during normal business hours unless otherwise coordinated through the Agency. Normal business hours are Monday through Friday from 8:00 a.m. through 5:00 p.m. excluding Texas state holidays when the agency is closed.
B) The primary work location will be 4601 W Guadalupe St Austin Texas 78751.
Position will be 2 days remote with 2 days (Mon Tues & Thurs) required to be ONSITE at the location listed above.
Program will only allow candidates who are LOCAL TO THE AUSTIN AREA ONLY (Within 50-mile radius).
Please do not submit candidates who are currently out of state and are planning to move to Texas. Candidates must already reside in Texas.
C) Any and all travel per diem parking and/or living expenses shall be at the workers and/or Vendors expense.
D) The worker may be required to work remotely at HHSC discretion up to 100 percent of the time.
E) The worker may be required to work outside the normal business hours on weekends evenings and holidays as requested. Payment for work over 40 hours will be at the hourly rate quoted and must be coordinated and pre-approved through the Agency.
Interviews will be conducted: (check all that apply)
By Phone
In person
Through Microsoft Teams
Employment Type
Full-time
Key Skills
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