Role : Sr Product Owner
Location : Frisco TX would be great.
Skills: Field Service Management - FSM Module
Required Qualifications
- 7-5 years of experience in a Product Owner or similar role within an Agile environment.
- 5 years of hands-on experience with ServiceNow Field Service Management (FSM).
- Strong understanding of field service operations workflows and best practices.
- Proven experience writing user stories prioritizing backlogs and delivering scalable enterprise solutions.
- Excellent communication and stakeholder management skills.
- Familiarity with ServiceNow platform architecture integrations and CMDB.
- Ability to work cross-functionally with business development and QA teams.
Preferred Qualifications
- ServiceNow Certified System Administrator (CSA) and/or FSM Micro-Certification.
- Experience with mobile workforce enablement and scheduling optimization.
- Prior experience in industries with large field service teams (e.g. telecom utilities manufacturing).