Senior Officer, New Business
Senior Officer, New Business
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
New Business Senior Officer is responsible for providing operational support to the functional areas within the operations department. The operational support consists of special assignments small project work business analysis and support execution of initiatives. The role supports execution of key strategic initiatives and projects.
Position Responsibilities:
Perform risk assessment for individual new business applications in accordance with the companys underwriting guidelines risk appetite and service pledge
Monitor daily task volumes and identify improvement opportunities to enhance the overall customer experience throughout new business application journey and operational efficiency
Participates in development maintenance and enhancement of workflow system and contribute business requirements for new products and system development
Work closely with distribution channels to facilitate the underwriting services
Ensure compliance to company and responsible for insurance case processing and documentation of the relevant business
Assist to develop and coach offshore New Business and Underwriting Teams
Required Qualifications:
Degree preferably in business administration finance or a related field
4 years of insurance or brokerage experience with individual life business
Strong verbal and written communication and interpersonal skills work independent multi-tasking open-minded a good team player customer service skills
Strong customer orientation mindset with good analytical and problem-solving skills
Excellent command of written and spoken English and Chinese (Cantonese & Putonghua)
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Working Arrangement
Required Experience:
Senior IC
Employment Type
Full-Time
