Customer Service Officer
Customer Service Officer
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Job Description
The role
- Continuing Full Time
- Level 4 - $73230 to $79494 pa (plus 17% superannuation)
- Albury-Wodonga
As the Customer Service Officer you will provide exceptional administrative and library support to University staff and students. You will be the first point of contact at front counter and virtual service points and will provide timely and customer focused service.
About you
- Excellent interpersonal written and communication skills including experience in engaging effectively with a diverse audience.
- Excellent organisational skills and demonstrated ability to manage multiple tasks simultaneously and prioritise competing deadlines.
- Tech savvy skills with capability to learn new applications and emerging technologies.
About us
Learn more about the Division of Library Services here.
Visit our website to learn about our great range of employee benefits.
To apply
Click the Apply button and complete your application online and address the selection criteria in the position description and upload your CV. If you experience difficulties applying online or for further information on completing the application process please visit our how to apply page or contact us.
This position is open to Australian Citizens and Permanent Residents; or applicants who hold a current valid work visa commensurate with this position.
Further information
Additional information is available in the position description or by contacting:
David Anderson Team Leader Frontline Services (North) and Copyright Officer Ph:
Closing Date: 11pm 27 August 2025
Required Experience:
Unclear Seniority
Employment Type
Full-Time
